6 DIFFERENCES ยท 5 THE SAME
CallRail vs CallTrackingMetrics
Last verified
SHORT ANSWER
CallRail and CallTrackingMetrics both meet every requirement for call tracking and attribution. The biggest differences in the data: CallRail costs 23% less for call tracking and attribution at 25 numbers and native integrations: 19 native on CallTrackingMetrics against 12 native on CallRail.
Both meet every requirement for
Differences 6
| Field | CallRail | CallTrackingMetrics |
|---|---|---|
| COSTCall tracking and attribution: monthly cost at 25 numbers | $50/mo | $65/mo |
| COSTFree trial | Yes | Unknown |
| COMPLIANCEHIPAA BAA | Higher tier (Healthcare plan) | Higher tier (Marketing Pro) |
| COVERAGECountries with phone numbers | 4 countries | 80+ countries |
| INTEGRATIONSNative integrations | 12 native | 19 native |
| REVIEWSReview sentiment | Mostly positive | Unknown |
The same on both 5
| Field | CallRail | CallTrackingMetrics |
|---|---|---|
| COSTPricing model | Flat monthly plans | Flat monthly plans |
| FEATURESTracking number pools | Included | Included |
| FEATURESCall attribution reports | Included | Included |
| FEATURESDynamic number insertion | Included | Included |
| COMPLIANCESOC 2 Type II | Included | Included |