6 DIFFERENCES ยท 4 THE SAME
CallTrackingMetrics vs Invoca
Last verified
SHORT ANSWER
CallTrackingMetrics and Invoca both meet every requirement for call tracking and attribution. The biggest differences in the data: HIPAA BAA: yes on Invoca, higher plans only on CallTrackingMetrics and native integrations: 19 native on CallTrackingMetrics against 8 native on Invoca.
Both meet every requirement for
Invoca sells by custom quote, so its cost rows show no monthly total.
Differences 6
| Field | CallTrackingMetrics | Invoca |
|---|---|---|
| COSTCall tracking and attribution: monthly cost at 25 numbers | $65/mo | Custom quote |
| COSTPricing model | Flat monthly plans | Custom quote |
| COMPLIANCEHIPAA BAA | Higher plans only | Yes |
| COMPLIANCEData residency | Not published by the vendor | US, EU |
| COVERAGECountries with phone numbers | 80+ countries | 3 countries |
| INTEGRATIONSNative integrations | 19 native | 8 native |
The same on both 4
| Field | CallTrackingMetrics | Invoca |
|---|---|---|
| FEATURESTracking number pools | Included | Included |
| FEATURESDynamic number insertion | Included | Included |
| FEATURESCall attribution reports | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |