16 DIFFERENCES ยท 8 THE SAME
EZ Texting vs Twilio
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SHORT ANSWER
EZ Texting and Twilio both meet every requirement for 6 jobs we track, including bulk and A2P SMS, two-way business texting and appointment reminders. The biggest differences in the data: Twilio costs 100% less for bulk and A2P SMS at 100,000 messages/month and Twilio costs 95% less for two-way business texting at 5,000 messages/month.
Both meet every requirement for
Choose EZ Texting if
- - You need breadth in native integrations: EZ Texting 8 native, Twilio 1 native.
- - You weigh user reviews: reviews of EZ Texting are mixed, of Twilio mostly negative.
Choose Twilio if
- - You want the lower cost for bulk and A2P SMS at 100,000 messages/month: $10.20 a month against $3,000.
- - You want the lower cost for two-way business texting at 5,000 messages/month: $10.20 a month against $200.
- - You want the lower cost for appointment reminders at 5,000 messages/month: $10.20 a month against $200.
Reviews of EZ Texting are mixed, with features the most common complaint; reviews of Twilio are mostly negative, with customer support the most common complaint.
Differences 16
| Field | EZ Texting | Twilio |
|---|---|---|
| COSTBulk and A2P SMS: monthly cost at 100,000 messages/month | $3,000/mo | $10.20/mo |
| COSTTwo-way business texting: monthly cost at 5,000 messages/month | $200/mo | $10.20/mo |
| COSTAppointment reminders: monthly cost at 5,000 messages/month | $200/mo | $10.20/mo |
| COSTPricing model | Flat monthly plans | Per message |
| FEATURESShared team inbox for messages | Included | Unknown |
| FEATURESScheduled and triggered messages | Included | Add-on |
| FEATURESContact lists and segments | Included | Unknown |
| COMPLIANCEHIPAA BAA | Not published by the vendor | Included |
| COMPLIANCESOC 2 Type II | Not published by the vendor | Included |
| COMPLIANCEData residency | Not published by the vendor | EU |
| COVERAGECountries with phone numbers | 2 countries | Unknown |
| COVERAGECountries you can text | 2 countries | Unknown |
| INTEGRATIONSNative integrations | 8 native | 1 native |
| REVIEWSReview sentiment | Mixed | Mostly negative |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Not accepted | Unknown |
Assumptions used: Average call length 3 minutes per call (stated assumption); Call volume when the page is not sized by calls 400 calls per month (stated assumption). How costs are computed
The same on both 8
| Field | EZ Texting | Twilio |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESSends SMS | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESKeywords and automatic opt-out | Included | Included |
| FEATURESDelivery receipts | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESSends MMS (images) | Included | Included |
| FEATURESRCS business messaging | Included | Included |