15 DIFFERENCES ยท 8 THE SAME
Heymarket vs Twilio
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SHORT ANSWER
Heymarket and Twilio both meet every requirement for 4 jobs we track, including bulk and A2P SMS, two-way business texting and appointment reminders. The biggest differences in the data: Twilio costs 96% less for bulk and A2P SMS at 100,000 messages/month and Twilio costs 96% less for two-way business texting at 5,000 messages/month.
Both meet every requirement for
Choose Twilio if
- - You want the lower cost for bulk and A2P SMS at 100,000 messages/month: $10.20 a month against $245.
- - You want the lower cost for two-way business texting at 5,000 messages/month: $10.20 a month against $245.
- - You want the lower cost for appointment reminders at 5,000 messages/month: $10.20 a month against $245.
Differences 15
| Field | Heymarket | Twilio |
|---|---|---|
| COSTBulk and A2P SMS: monthly cost at 100,000 messages/month | $245/mo | $10.20/mo |
| COSTTwo-way business texting: monthly cost at 5,000 messages/month | $245/mo | $10.20/mo |
| COSTAppointment reminders: monthly cost at 5,000 messages/month | $245/mo | $10.20/mo |
| COSTPricing model | Per user per month | Per message |
| COSTMinimum users | 2 users | Unknown |
| FEATURESShared team inbox for messages | Included | Unknown |
| FEATURESScheduled and triggered messages | Included | Add-on |
| FEATURESContact lists and segments | Included | Unknown |
| COMPLIANCEHIPAA BAA | Higher tier (Pro) | Included |
| COMPLIANCEData residency | Not published by the vendor | EU |
| INTEGRATIONSNative integrations | 10 native | 1 native |
| REVIEWSReview sentiment | Unknown | Mostly negative |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Not accepted | Unknown |
| ACCEPTANCELead generation | Accepted with conditions | Unknown |
Assumptions used: Average call length 3 minutes per call (stated assumption); Call volume when the page is not sized by calls 400 calls per month (stated assumption); Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 8
| Field | Heymarket | Twilio |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESSends SMS | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESKeywords and automatic opt-out | Included | Included |
| FEATURESDelivery receipts | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESSends MMS (images) | Included | Included |
| COMPLIANCESOC 2 Type II | Included | Included |