15 DIFFERENCES ยท 6 THE SAME
Textline vs Twilio
Last verified
SHORT ANSWER
Textline and Twilio both meet every requirement for 5 jobs we track, including bulk and A2P SMS, two-way business texting and appointment reminders. The biggest difference in the data: native integrations: 12 native on Textline against 1 native on Twilio.
Both meet every requirement for
Differences 15
| Field | Textline | Twilio |
|---|---|---|
| COSTBulk and A2P SMS: monthly cost at 100,000 messages/month | Unknown | $10.20/mo |
| COSTTwo-way business texting: monthly cost at 5,000 messages/month | Unknown | $10.20/mo |
| COSTAppointment reminders: monthly cost at 5,000 messages/month | Unknown | $10.20/mo |
| COSTPricing model | Flat monthly plans | Per message |
| FEATURESDelivery receipts | Not published by the vendor | Included |
| FEATURESShared team inbox for messages | Included | Unknown |
| FEATURESScheduled and triggered messages | Included | Add-on |
| FEATURESContact lists and segments | Included | Unknown |
| COMPLIANCEHIPAA BAA | Add-on | Included |
| COMPLIANCESOC 2 Type II | Not published by the vendor | Included |
| COMPLIANCEData residency | Not published by the vendor | EU |
| INTEGRATIONSNative integrations | 12 native | 1 native |
| REVIEWSReview sentiment | Unknown | Mostly negative |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Not accepted | Unknown |
Assumptions used: Average call length 3 minutes per call (stated assumption); Call volume when the page is not sized by calls 400 calls per month (stated assumption). How costs are computed
The same on both 6
| Field | Textline | Twilio |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESSends SMS | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESKeywords and automatic opt-out | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESSends MMS (images) | Included | Included |