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10 DIFFERENCES ยท 4 THE SAME

Aircall vs EZ Texting

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SHORT ANSWER

Aircall and EZ Texting both meet every requirement for two-way business texting. The biggest differences in the data: Aircall costs 25% less for two-way business texting at 5,000 messages/month and countries with phone numbers: 38 countries on Aircall against 2 countries on EZ Texting.

Both meet every requirement for

Choose Aircall if

  • - You want the lower cost for two-way business texting at 5,000 messages/month: $150 a month against $200.
  • - You need breadth in countries with phone numbers: Aircall 38 countries, EZ Texting 2 countries.

Choose EZ Texting if

  • - You need breadth in native integrations: EZ Texting 8 native, Aircall 7 native.
  • - You weigh user reviews: reviews of EZ Texting are mixed, of Aircall mostly negative.

Reviews of Aircall are mostly negative, with billing and cancellation the most common complaint; reviews of EZ Texting are mixed, with features the most common complaint.

Differences 10

FieldAircallEZ Texting
COSTTwo-way business texting: monthly cost at 5,000 messages/month$150/mo$200/mo
COSTPricing modelPer user per monthFlat monthly plans
COSTMinimum users3 usersUnknown
COMPLIANCESOC 2 Type IIIncludedNot published by the vendor
COMPLIANCEData residencyUS, EU, AUNot published by the vendor
COVERAGECountries with phone numbers38 countries2 countries
INTEGRATIONSNative integrations7 native8 native
REVIEWSReview sentimentMostly negativeMixed
ACCEPTANCEFinanceUnknownAccepted with conditions
ACCEPTANCEi-gamingUnknownNot accepted

AircallEZ Texting

Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed

The same on both 4

FieldAircallEZ Texting
COSTFree trialYesYes
FEATURESTwo-way textingIncludedIncluded
FEATURES10DLC brand and campaign registrationIncludedIncluded
FEATURESShared team inbox for messagesIncludedIncluded