7 DIFFERENCES ยท 5 THE SAME
Aircall vs SimpleTexting
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SHORT ANSWER
Aircall and SimpleTexting both meet every requirement for two-way business texting. The biggest differences in the data: Aircall costs 48% less for two-way business texting at 5,000 messages/month and countries with phone numbers: 38 countries on Aircall against 2 countries on SimpleTexting.
Both meet every requirement for
Choose Aircall if
- - You want the lower cost for two-way business texting at 5,000 messages/month: $150 a month against $287.
- - You need breadth in countries with phone numbers: Aircall 38 countries, SimpleTexting 2 countries.
Reviews of Aircall are mostly negative, with billing and cancellation the most common complaint; reviews of SimpleTexting are mostly positive.
Differences 7
| Field | Aircall | SimpleTexting |
|---|---|---|
| COSTTwo-way business texting: monthly cost at 5,000 messages/month | $150/mo | $287/mo |
| COSTPricing model | Per user per month | Flat monthly plans |
| COSTMinimum users | 3 users | Not published by the vendor |
| COMPLIANCESOC 2 Type II | Included | Not published by the vendor |
| COMPLIANCEData residency | US, EU, AU | Not published by the vendor |
| COVERAGECountries with phone numbers | 38 countries | 2 countries |
| REVIEWSReview sentiment | Mostly negative | Mostly positive |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 5
| Field | Aircall | SimpleTexting |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESTwo-way texting | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESShared team inbox for messages | Included | Included |
| INTEGRATIONSNative integrations | 7 native | 7 native |