9 DIFFERENCES ยท 5 THE SAME
Dialpad vs EZ Texting
Last verified
SHORT ANSWER
Dialpad and EZ Texting both meet every requirement for two-way business texting. The biggest differences in the data: Dialpad costs 63% less for two-way business texting at 5,000 messages/month and native integrations: 8 native on EZ Texting against 6 native on Dialpad.
Both meet every requirement for
Reviews of Dialpad are mixed, with customer support the most common complaint; reviews of EZ Texting are mixed, with features the most common complaint.
Differences 9
| Field | Dialpad | EZ Texting |
|---|---|---|
| COSTTwo-way business texting: monthly cost at 5,000 messages/month | $75/mo | $200/mo |
| COSTPricing model | Per user per month | Flat monthly plans |
| COMPLIANCEHIPAA BAA | Included | Not published by the vendor |
| COMPLIANCESOC 2 Type II | Included | Not published by the vendor |
| COMPLIANCEData residency | US | Not published by the vendor |
| COVERAGECountries with phone numbers | Not published by the vendor | 2 countries |
| INTEGRATIONSNative integrations | 6 native | 8 native |
| ACCEPTANCEFinance | Unknown | Accepted with conditions |
| ACCEPTANCEi-gaming | Unknown | Not accepted |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 5
| Field | Dialpad | EZ Texting |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESTwo-way texting | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESShared team inbox for messages | Included | Included |
| REVIEWSReview sentiment | Mixed | Mixed |