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10 DIFFERENCES ยท 3 THE SAME

EZ Texting vs RingCentral

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SHORT ANSWER

EZ Texting and RingCentral both meet every requirement for two-way business texting. The biggest differences in the data: RingCentral costs 50% less for two-way business texting at 5,000 messages/month and native integrations: 11 native on RingCentral against 8 native on EZ Texting.

Both meet every requirement for

Choose RingCentral if

  • - You want the lower cost for two-way business texting at 5,000 messages/month: $100 a month against $200.
  • - You need breadth in native integrations: RingCentral 11 native, EZ Texting 8 native.

Reviews of EZ Texting are mixed, with features the most common complaint; reviews of RingCentral are mostly negative, with customer support the most common complaint.

Differences 10

FieldEZ TextingRingCentral
COSTTwo-way business texting: monthly cost at 5,000 messages/month$200/mo$100/mo
COSTPricing modelFlat monthly plansPer user per month
FEATURESShared team inbox for messagesIncludedAdd-on
COMPLIANCESOC 2 Type IINot published by the vendorIncluded
COVERAGECountries with phone numbers2 countriesNot published by the vendor
INTEGRATIONSNative integrations8 native11 native
REVIEWSReview sentimentMixedMostly negative
ACCEPTANCEBPO and call center operatorsUnknownAccepted with conditions
ACCEPTANCEFinanceAccepted with conditionsUnknown
ACCEPTANCEi-gamingNot acceptedUnknown

EZ TextingRingCentral

Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed

The same on both 3

FieldEZ TextingRingCentral
COSTFree trialYesYes
FEATURESTwo-way textingIncludedIncluded
FEATURES10DLC brand and campaign registrationIncludedIncluded