8 DIFFERENCES ยท 3 THE SAME
RingCentral vs SimpleTexting
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SHORT ANSWER
RingCentral and SimpleTexting both meet every requirement for two-way business texting. The biggest differences in the data: RingCentral costs 65% less for two-way business texting at 5,000 messages/month and native integrations: 11 native on RingCentral against 7 native on SimpleTexting.
Both meet every requirement for
Choose RingCentral if
- - You want the lower cost for two-way business texting at 5,000 messages/month: $100 a month against $287.
- - You need breadth in native integrations: RingCentral 11 native, SimpleTexting 7 native.
Reviews of RingCentral are mostly negative, with customer support the most common complaint; reviews of SimpleTexting are mostly positive.
Differences 8
| Field | RingCentral | SimpleTexting |
|---|---|---|
| COSTTwo-way business texting: monthly cost at 5,000 messages/month | $100/mo | $287/mo |
| COSTPricing model | Per user per month | Flat monthly plans |
| FEATURESShared team inbox for messages | Add-on | Included |
| COMPLIANCESOC 2 Type II | Included | Not published by the vendor |
| COVERAGECountries with phone numbers | Not published by the vendor | 2 countries |
| INTEGRATIONSNative integrations | 11 native | 7 native |
| REVIEWSReview sentiment | Mostly negative | Mostly positive |
| ACCEPTANCEBPO and call center operators | Accepted with conditions | Unknown |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 3
| Field | RingCentral | SimpleTexting |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESTwo-way texting | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |