AI VOICE AGENT PLATFORM · BY POLYAI
PolyAI
Last verified
Best fit when you need
Not a fit when you need
No tracked use case scores below 50%.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
Passes every required check · 1
Appointment confirmation calls2/2#4 of 32True monthly cost
Custom quote, no public estimates found
The vendor states pricing is by quote: https://poly.ai/pricing
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 53 other tracked products priced on users in the same currency. Full pricing breakdown
Price history
No price changes recorded
Third-party estimates
Custom quote, no public estimates found.
Reliability (90 days)
Incidents—
Uptime—
Checked—
Integrations
- Salesforce · native
- Five9 · native
- Twilio · native
- Zendesk · native
- Nice Cxone · native
- Amazon Connect · native
- Genesys · native
- Epic · native
Compliance
HIPAA BAAYes
SOC 2 Type IIYes
PCI DSSYes
STIR/SHAKENUnknown
Data residencyUS, UK, EU
Acceptance by industry
No acceptance records.
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives