6 DIFFERENCES ยท 6 THE SAME
CloudTalk vs Quo
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SHORT ANSWER
CloudTalk and Quo both meet every requirement for call routing. The biggest differences in the data: countries with phone numbers: 3 countries on CloudTalk against 2 countries on Quo and native integrations: 10 native on Quo against 6 native on CloudTalk.
Both meet every requirement for
Reviews of CloudTalk are mostly positive; reviews of Quo are mostly positive, with customer support the most common complaint.
Differences 6
| Field | CloudTalk | Quo |
|---|---|---|
| COSTCall routing: monthly cost at 25 users | Unknown | $375/mo |
| COSTMinimum users | 1 user | Not published by the vendor |
| FEATURESSkills-based routing | Included | Not published by the vendor |
| COMPLIANCEHIPAA BAA | Included | Higher tier (Business) |
| COVERAGECountries with phone numbers | 3 countries | 2 countries |
| INTEGRATIONSNative integrations | 6 native | 10 native |
The same on both 6
| Field | CloudTalk | Quo |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| COSTFree trial | Yes | Yes |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| COMPLIANCESOC 2 Type II | Included | Included |
| REVIEWSReview sentiment | Mostly positive | Mostly positive |