SMS PLATFORM · CLOUD PHONE SYSTEM (UCAAS) · BY QUO
Quo
Last verified
Best fit when you need
Not a fit when you need
Auto attendant: missing auto attendant menu, business-hours routing rules.
Group texting: missing contact lists and segments, keywords and automatic opt-out.
Payment reminders and text to pay: missing payment links in texts, pci dss compliant.
Review requests: missing review request automation, sends sms.
SMS marketing: missing sends sms, sends mms (images), keywords and automatic opt-out, contact lists and segments.
Texting from a landline or toll-free number: missing text-enables an existing landline, toll-free texting verification.
Bulk and A2P SMS: missing sends sms, delivery receipts, keywords and automatic opt-out.
Support call queues: missing call queues, skills-based routing, real-time queue wallboards.
AI receptionist: missing answers 24/7 including holidays, takes and delivers messages, transfers calls to staff, sends call summaries.
Call and speech analytics: missing call transcription, speech analytics, sentiment analysis.
Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.
Call transcription: missing call transcription, sends call summaries.
Conference calling: missing audio conference bridge.
E911 for remote staff: missing e911 service, dynamic e911 location for remote staff.
IVR self-service: missing multi-level ivr menus, speech recognition in ivr, call queues.
Mass notifications: missing mass alerts across sms, voice and email, sends sms, voice broadcast campaigns, delivery receipts.
MMS marketing: missing sends mms (images), contact lists and segments, keywords and automatic opt-out.
Order and delivery notifications: missing sms api, delivery receipts, sends sms.
Paging and intercom: missing overhead and group paging, desk-to-desk intercom.
RCS business messaging: missing rcs business messaging, sends sms.
Short codes: missing dedicated or shared short codes, sends sms, keywords and automatic opt-out.
TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.
Teams and Zoom calling: missing microsoft teams direct routing, zoom phone byoc.
WhatsApp marketing: missing whatsapp business platform access, whatsapp template messages, contact lists and segments.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
Passes every required check · 7
Call forwarding2/2#3 of 31Missed-call text-back2/2#4 of 34Number porting1/1#9 of 31Second business number3/3#2 of 27Toll-free numbers2/2#9 of 31Two-way business texting3/3#10 of 37Voicemail to email and transcription2/2#3 of 17Partial fit · 36
Virtual and international numbers2/3#14 of 31Business phone system3/5#12 of 17Appointment reminders2/4#19 of 22Call recording1/2#8 of 27Call routing2/4#6 of 27Email to SMS1/2#20 of 22International calling for business1/2#7 of 31Push-to-talk1/2#6 of 17SMS chatbots1/2#20 of 22SMS surveys1/2#19 of 22Vanity numbers1/2#11 of 27WhatsApp customer support1/2#25 of 37Auto attendant1/3#11 of 27Group texting1/3#13 of 13Payment reminders and text to pay1/3#19 of 22Review requests1/3#13 of 13SMS marketing2/6#19 of 22Texting from a landline or toll-free number1/3#19 of 28Bulk and A2P SMS1/4#20 of 22Support call queues1/4#18 of 27AI receptionist0/4#31 of 36Call and speech analytics0/3#20 of 27Call failover and redundancy0/2#12 of 31Call transcription0/2#26 of 36Conference calling0/1#9 of 17E911 for remote staff0/2#15 of 26IVR self-service0/3#27 of 36Mass notifications0/4#21 of 22MMS marketing0/3#21 of 22Order and delivery notifications0/3#21 of 22Paging and intercom0/2#8 of 17RCS business messaging0/2#21 of 22Short codes0/3#21 of 22TCPA, consent and 10DLC0/2#30 of 33Teams and Zoom calling0/2#12 of 26WhatsApp marketing0/3#23 of 24True monthly cost
Includes add-ons required for Toll-free numbers (none required).
| Users | List price | Forced add-ons | Effective | vs median |
|---|---|---|---|---|
| 5 users | $75Starter | $0 | $75 | -62% |
| 25 users | $375Starter | $0 | $375 | -62% |
| 100 users | $1,500Starter | $0 | $1,500 | -62% |
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 53 other tracked products priced on users in the same currency. Full pricing breakdown
Price history
Starter plan, 2 recorded prices
Reliability (90 days)
9 incidents · longest 15636 min · 99.79% uptime
Estimated from published incidents (major and critical incident time). Checked 2026-10-28.
Status pageIntegrations
- Hubspot · native
- Salesforce · native
- Zoho · native
- Pipedrive · native
- Slack · native
- Zapier · native
- Make · native
- Clio · native
- Jobber · native
- Gong · native
Compliance
Acceptance by industry
No acceptance records.
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives
| Product | Overlap | Choose it instead if | 25 users | Compare |
|---|---|---|---|---|
| Grasshopperin review | 54% | Shares 7 use cases | — | Compare |
| Microsoft Teams Phone | 52% | Signs a HIPAA BAA on all plans | $250 | Compare |
| Dialpad | 51% | Signs a HIPAA BAA on all plans | $375 | Compare |
| Podium | 48% | Signs a HIPAA BAA on all plans | — | Compare |