Call intelligenceANALYTICS AND AI
Call transcription
Last verified
· 17 Cloud phone system (UCaaS) and 13 Contact center (CCaaS) and 9 Communications API (CPaaS) checkedYour minutes per month
Costs and the recommended pick below update to this volume.
Best at 5,000 minutes/month
Amazon Connect$28/mo
Contact center (CCaaS) · passes 2 of 2 required checks
What this job needs
Requiredproducts passing
Call transcription21/36
Sends call summaries13/36
Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).
Which tool type, and when
No qualifying products tracked yet.
7 qualifying products.
5 qualifying products.
No qualifying products tracked yet.
Products that pass every required check
Ranked by fit, then cost at 5,000 minutes/month. 12 of 36 tracked products pass; products failing a required feature are not listed.
| # | Product | Fit | Cost scale | Monthly cost | Incidents (90d) | Customer setups |
|---|---|---|---|---|---|---|
| 1 | Amazon ConnectContact center (CCaaS) | 2/2 | $28SMS and 3P messaging | — | 0 | |
| 2 | DialpadContact center (CCaaS), Cloud phone system (UCaaS) | 2/2 | $75Standard | — | 0 | |
| 3 | NextivaContact center (CCaaS), Cloud phone system (UCaaS) | 2/2 | $75NEXT Core | — | 0 | |
| 4 | Intermedia UniteCloud phone system (UCaaS) | 2/2 | $140Pro | — | 0 | |
| 5 | TalkdeskContact center (CCaaS) | 2/2 | $425Digital Essentials | — | 0 | |
| 6 | CloudTalkContact center (CCaaS) | 2/2 | — | 2 | 0 | |
| 7 | Five9Contact center (CCaaS) | 2/2 | Custom quotePublic estimates: $119 to $159 per user / month (4 sources) | — | 0 | |
| 8 | GoTo ConnectCloud phone system (UCaaS) | 2/2 | Custom quotePublic estimates: $26 to $43 per user / month (4 sources) | — | 0 | |
| 9 | JustCallCloud phone system (UCaaS) | 2/2 | — | — | 0 | |
| 10 | RingCentralin reviewCloud phone system (UCaaS) | 2/2 | — | — | 0 | |
| 11 | Zoom Contact CenterContact center (CCaaS) | 2/2 | — | — | 0 | |
| 12 | Zoom PhoneCloud phone system (UCaaS) | 2/2 | — | — | 0 |
Cost includes add-ons this job requires. Cost scale is logarithmic. Incidents from public status pages. Customers counted from recorded customer setups.
Publication status: not indexed yet
- Requirement profile is a draft