OUTBOUND DIALER · SMS PLATFORM · CLOUD PHONE SYSTEM (UCAAS) · BY SAAS LABS
JustCall
Last verified
Best fit when you need
Not a fit when you need
Call and speech analytics: missing speech analytics, sentiment analysis.
Group texting: missing group and broadcast texting, keywords and automatic opt-out.
Payment reminders and text to pay: missing payment links in texts, pci dss compliant.
Review requests: missing review request automation, scheduled and triggered messages.
Short codes: missing dedicated or shared short codes, keywords and automatic opt-out.
Texting from a landline or toll-free number: missing text-enables an existing landline, toll-free texting verification.
AI receptionist: missing answers 24/7 including holidays, takes and delivers messages, transfers calls to staff.
Call routing: missing business-hours routing rules, call forwarding to any number, ring several devices at once.
Business phone system: missing auto attendant menu, supports desk phones, call forwarding to any number, voicemail boxes.
Debt collection calls: missing power dialer, do-not-call list management, calling-hours restrictions by recipient time zone, call frequency caps per contact.
Auto attendant: missing auto attendant menu, business-hours routing rules, call forwarding to any number.
Branded caller ID and CNAM: missing branded caller id (name and logo), outbound cnam registration.
Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.
Call forwarding: missing call forwarding to any number, ring several devices at once.
Conference calling: missing audio conference bridge.
E911 for remote staff: missing e911 service, dynamic e911 location for remote staff.
Outbound IVR and payment reminder calls: missing outbound ivr calls, take payments in ivr, calling-hours restrictions by recipient time zone.
Paging and intercom: missing overhead and group paging, desk-to-desk intercom.
Phone surveys: missing ivr surveys, outbound ivr calls.
Spam label and caller ID reputation: missing spam label monitoring and remediation, stir/shaken a attestation, outbound cnam registration.
TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.
Teams and Zoom calling: missing microsoft teams direct routing, zoom phone byoc.
Toll-free numbers: missing toll-free numbers, call forwarding to any number.
Vanity numbers: missing vanity number search, toll-free numbers.
Voice broadcasts and ringless voicemail: missing voice broadcast campaigns, ringless voicemail, do-not-call list management, consent capture and records.
Voicemail to email and transcription: missing voicemail boxes, voicemail to email with transcription.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
Passes every required check · 8
Call recording2/2#4 of 27Call transcription2/2#9 of 36Local presence dialing2/2#2 of 16Number porting1/1#15 of 31Second business number3/3#7 of 27SMS chatbots2/2#5 of 22Voicemail drop2/2#4 of 12WhatsApp customer support2/2#5 of 37Partial fit · 47
AI voice agents3/4#11 of 32Support call queues3/4#9 of 27IVR self-service2/3#9 of 36MMS marketing2/3#14 of 22Order and delivery notifications2/3#12 of 22Two-way business texting2/3#16 of 37Virtual and international numbers2/3#20 of 31WhatsApp marketing2/3#7 of 24Appointment confirmation calls1/2#20 of 32Appointment reminders2/4#18 of 22Bulk and A2P SMS2/4#18 of 22Email to SMS1/2#18 of 22International calling for business1/2#14 of 31Mass notifications2/4#7 of 22Missed-call text-back1/2#19 of 34Push-to-talk1/2#13 of 17RCS business messaging1/2#20 of 22Sales dialing2/4#17 of 21SMS marketing3/6#18 of 22SMS surveys1/2#17 of 22Speed to lead1/2#23 of 32Call and speech analytics1/3#16 of 27Group texting1/3#12 of 13Payment reminders and text to pay1/3#17 of 22Review requests1/3#12 of 13Short codes1/3#20 of 22Texting from a landline or toll-free number1/3#17 of 28AI receptionist1/4#29 of 36Call routing1/4#18 of 27Business phone system1/5#14 of 17Debt collection calls1/5#17 of 21Auto attendant0/3#24 of 27Branded caller ID and CNAM0/2#18 of 25Call failover and redundancy0/2#22 of 31Call forwarding0/2#26 of 31Conference calling0/1#14 of 17E911 for remote staff0/2#21 of 26Outbound IVR and payment reminder calls0/3#15 of 21Paging and intercom0/2#13 of 17Phone surveys0/2#15 of 21Spam label and caller ID reputation0/3#22 of 25TCPA, consent and 10DLC0/2#27 of 33Teams and Zoom calling0/2#20 of 26Toll-free numbers0/2#27 of 31Vanity numbers0/2#24 of 27Voice broadcasts and ringless voicemail0/4#16 of 21Voicemail to email and transcription0/2#15 of 17True monthly cost
Includes add-ons required for WhatsApp customer support (none required).
| Users | List price | Forced add-ons | Effective | vs median |
|---|---|---|---|---|
| 5 users | €150Team | €0 | €150 | -44% |
| 25 users | €750Team | €0 | €750 | -21% |
| 100 users | €3,000Team | €0 | €3,000 | -14% |
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 5 other tracked products priced on users in the same currency. Full pricing breakdown
Price history
Team plan, 1 recorded price
Integrations
- Salesforce · native
- Hubspot · native
- Pipedrive · native
- Zoho · native
- Zendesk · native
- Freshdesk · native
- Intercom · native
- Slack · native
- Zapier · native
- Gong · native
Compliance
Acceptance by industry
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives
| Product | Overlap | Choose it instead if | 25 users | Compare |
|---|---|---|---|---|
| Aircall | 53% | Shares 4 use cases | — | Compare |
| CloudTalk | 40% | Shares 3 use cases | €949 | Compare |
| Zoom Phone | 38% | Costs 33% less at 25 users | €506 | Compare |
| Intermedia Unite | 37% | 14 native integrations vs 10 | — | Compare |