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TEAM CALLING

Business phone system

Last verified

17 Cloud phone system (UCaaS) checked

What this job needs

Required

Auto attendant menu11/17
Mobile softphone app14/17
Supports desk phones8/17
Call forwarding to any number11/17
Voicemail boxes13/17

Depends on your situation

Call recordingYou review calls
Signs a HIPAA BAAPatient calls
Native CRM integrationCalls log to a CRM

Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).

Which tool type, and when

Cloud phone system (UCaaS)Best at your volume

6 qualifying products. Most also offer: Call recording; Signs a HIPAA BAA; Native CRM integration.

Median cost$537/mo

Products that pass every required check

Ranked by fit, then cost at 25 users. 6 of 17 tracked products pass; products failing a required feature are not listed.

Products qualifying for Business phone system
ProductTypeFitMonthly costIncidents (90d)Customers with this setup
Microsoft Teams PhoneCloud phone system (UCaaS)5/5$250Microsoft Teams Phone Standard—0
DialpadCloud phone system (UCaaS)5/5$375Standard—0
Intermedia UniteCloud phone system (UCaaS)5/5$700Pro—0
net2phoneCloud phone system (UCaaS)5/5$725Essentials—1
RingCentralin reviewCloud phone system (UCaaS)5/5——2
Zoom PhoneCloud phone system (UCaaS)5/5——1

Cost includes add-ons this job requires. Incidents from public status pages. Customers counted from recorded customer setups.

Who already runs this

Publication status: not indexed yet
  • Requirement profile is a draft