CLOUD PHONE SYSTEM (UCAAS) · BY NET2PHONE
net2phone
Last verified
Best fit when you need
Not a fit when you need
IVR self-service: missing multi-level ivr menus, speech recognition in ivr.
Texting from a landline or toll-free number: missing text-enables an existing landline, toll-free texting verification.
Two-way business texting: missing shared team inbox for messages, 10dlc brand and campaign registration.
AI receptionist: missing answers 24/7 including holidays, takes and delivers messages, sends call summaries.
Call and speech analytics: missing call transcription, speech analytics, sentiment analysis.
Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.
Call transcription: missing call transcription, sends call summaries.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
Passes every required check · 9
Auto attendant3/3#2 of 27Business phone system5/5#4 of 17Call forwarding2/2#4 of 31Conference calling1/1#4 of 17Number porting1/1#11 of 31Second business number3/3#3 of 27Toll-free numbers2/2#11 of 31Virtual and international numbers3/3#6 of 31Voicemail to email and transcription2/2#5 of 17Partial fit · 17
Call routing3/4#1 of 27Call recording1/2#9 of 27E911 for remote staff1/2#8 of 26International calling for business1/2#8 of 31Missed-call text-back1/2#13 of 34Paging and intercom1/2#4 of 17Push-to-talk1/2#9 of 17Support call queues2/4#13 of 27Teams and Zoom calling1/2#7 of 26Vanity numbers1/2#14 of 27IVR self-service1/3#17 of 36Texting from a landline or toll-free number1/3#11 of 28Two-way business texting1/3#24 of 37AI receptionist1/4#26 of 36Call and speech analytics0/3#21 of 27Call failover and redundancy0/2#15 of 31Call transcription0/2#27 of 36True monthly cost
Includes add-ons required for Virtual and international numbers (none required).
| Users | List price | Forced add-ons | Effective | vs median |
|---|---|---|---|---|
| 5 users | $145Essentials | $0 | $145 | -27% |
| 25 users | $725Essentials | $0 | $725 | -27% |
| 100 users | $2,899Essentials | $0 | $2,899 | -27% |
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 53 other tracked products priced on users in the same currency. Full pricing breakdown
Price history
Essentials plan, 1 recorded price
Reliability (90 days)
Integrations
- Microsoft Teams · native
- Zoho · native
- Hubspot · native
- Calendly · native
- Jira · native
Compliance
Acceptance by industry
No acceptance records.
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives
| Product | Overlap | Choose it instead if | 25 users | Compare |
|---|---|---|---|---|
| Zoom Phone | 73% | Shares 5 use cases | — | Compare |
| Intermedia Unite | 71% | 14 native integrations vs 5 | $700 | Compare |
| Grasshopperin review | 55% | Shares 6 use cases | — | Compare |
| Aircall | 53% | 7 native integrations vs 5 | $750 | Compare |