CLOUD PHONE SYSTEM (UCAAS) · BY GRASSHOPPER
Grasshopperin review
Last verified
Best fit when you need
Not a fit when you need
Call and speech analytics: missing speech analytics, sentiment analysis.
Texting from a landline or toll-free number: missing text-enables an existing landline, toll-free texting verification.
Support call queues: missing call queues, skills-based routing, real-time queue wallboards.
AI receptionist: missing answers 24/7 including holidays, takes and delivers messages, transfers calls to staff, sends call summaries.
Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.
Conference calling: missing audio conference bridge.
E911 for remote staff: missing e911 service, dynamic e911 location for remote staff.
IVR self-service: missing multi-level ivr menus, speech recognition in ivr, call queues.
Paging and intercom: missing overhead and group paging, desk-to-desk intercom.
Teams and Zoom calling: missing microsoft teams direct routing, zoom phone byoc.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
Passes every required check · 9
Auto attendant3/3#5 of 27Call forwarding2/2#5 of 31Missed-call text-back2/2#3 of 34Number porting1/1#14 of 31Second business number3/3#6 of 27Toll-free numbers2/2#14 of 31Two-way business texting3/3#9 of 37Vanity numbers2/2#1 of 27Voicemail to email and transcription2/2#6 of 17Partial fit · 17
Business phone system4/5#11 of 17Call routing3/4#3 of 27Virtual and international numbers2/3#17 of 31Call recording1/2#14 of 27Call transcription1/2#21 of 36International calling for business1/2#11 of 31Push-to-talk1/2#12 of 17Call and speech analytics1/3#15 of 27Texting from a landline or toll-free number1/3#16 of 28Support call queues1/4#21 of 27AI receptionist0/4#33 of 36Call failover and redundancy0/2#20 of 31Conference calling0/1#13 of 17E911 for remote staff0/2#20 of 26IVR self-service0/3#33 of 36Paging and intercom0/2#12 of 17Teams and Zoom calling0/2#18 of 26True monthly cost
No verified plan prices yet.
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 53 other tracked products priced on users in the same currency. Full pricing breakdown
Price history
No price changes recorded
Integrations
None recorded.
Compliance
Acceptance by industry
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives
| Product | Overlap | Choose it instead if | 25 users | Compare |
|---|---|---|---|---|
| net2phone | 55% | Shares 6 use cases | $725 | Compare |
| Quo | 54% | Shares 7 use cases | $375 | Compare |
| GoTo Connect | 48% | Shares 4 use cases | Custom quotePublic estimates: $26 to $43 per user / month (4 sources) | Compare |
| Microsoft Teams Phone | 44% | Shares 3 use cases | $250 | Compare |
Publication status: not indexed yet
- Product record is a draft (in review)
- Pricing not verified in the last 90 days