MessagingMESSAGING
WhatsApp customer support
Last verified
· 9 Communications API (CPaaS) and 13 Contact center (CCaaS) and 13 SMS platform and 6 WhatsApp platform checkedYour messages per month
Costs and the recommended pick below update to this volume.
Best at 10,000 messages/month
Bird$0.50/mo
Communications API (CPaaS), WhatsApp platform · passes 2 of 2 required checks
What this job needs
Requiredproducts passing
WhatsApp Business Platform access17/37
Shared team inbox for messages16/37
Depends on your situation
WhatsApp template messagesYou start conversations, not only reply
Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).
Which tool type, and when
1 qualifying product. Most also offer: WhatsApp template messages.
1 qualifying product.
3 qualifying products.
2 qualifying products. Most also offer: WhatsApp template messages.
Products that pass every required check
Ranked by fit, then cost at 10,000 messages/month. 7 of 37 tracked products pass; products failing a required feature are not listed.
| # | Product | Fit | Cost scale | Monthly cost | Incidents (90d) | Customer setups |
|---|---|---|---|---|---|---|
| 1 | BirdCommunications API (CPaaS), WhatsApp platform | 2/2 | $0.50Phone numbers | — | 1 | |
| 2 | TextmagicSMS platform | 2/2 | $10Local or toll-free texting number | — | 0 | |
| 3 | respond.ioWhatsApp platform | 2/2 | $79Starter | — | 0 | |
| 4 | AircallContact center (CCaaS) | 2/2 | $200Essentials + WhatsApp in Aircall | — | 0 | |
| 5 | JustCallSMS platform | 2/2 | — | — | 0 | |
| 6 | Klaviyo SMSin reviewSMS platform | 2/2 | — | — | 0 | |
| 7 | WatiWhatsApp platform | 2/2 | — | — | 2 |
Cost includes add-ons this job requires. Cost scale is logarithmic. Incidents from public status pages. Customers counted from recorded customer setups.
Who already runs this
- Healthcare · null staffBirdCommunications API (CPaaS), WhatsApp platformSource: customer case study
- Hospitality · null staffWatiWhatsApp platformSource: customer case study
- Healthcare · null staffWatiWhatsApp platformSource: customer case study
This job by industry
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Publication status: not indexed yet
- Requirement profile is a draft