17 DIFFERENCES ยท 15 THE SAME
Intermedia Unite vs JustCall
Last verified
SHORT ANSWER
Intermedia Unite and JustCall both meet every requirement for 7 jobs we track, including auto attendant, toll-free numbers and second business number. The biggest differences in the data: toll-free numbers is included on JustCall and add-on on Intermedia Unite and configurable recording retention is included on JustCall and add-on on Intermedia Unite.
Both meet every requirement for
Choose JustCall if
- - You need toll-free numbers: JustCall lists it as included, Intermedia Unite as add-on.
- - You need configurable recording retention: JustCall lists it as included, Intermedia Unite as add-on.
Differences 17
| Field | Intermedia Unite | JustCall |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $140/mo | Unknown |
| COSTBusiness phone system: monthly cost at 25 users | $700/mo | Unknown |
| COSTCall recording: monthly cost at 25 users | $700/mo | Unknown |
| COSTFree trial | Not published by the vendor | Yes |
| COSTMinimum users | Not published by the vendor | 2 users |
| FEATURESVoicemail to email with transcription | Included | Not published by the vendor |
| FEATURESToll-free numbers | Add-on | Included |
| FEATURESSigns a HIPAA BAA | Included | Unknown |
| FEATURESConfigurable recording retention | Add-on | Included |
| COMPLIANCEHIPAA BAA | Yes | Unknown |
| COMPLIANCEData residency | Not published by the vendor | US |
| COVERAGECountries with phone numbers | Not published by the vendor | 70+ countries |
| INTEGRATIONSNative integrations | 14 native | 10 native |
| REVIEWSReview sentiment | Unknown | Mixed |
| ACCEPTANCEFinance | Unknown | Accepted with conditions |
| ACCEPTANCEi-gaming | Unknown | Accepted with conditions |
| ACCEPTANCELead generation | Unknown | Accepted with conditions |
The same on both 15
| Field | Intermedia Unite | JustCall |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESNative CRM integration | Included | Included |
| FEATURESCall transcription | Included | Included |
| FEATURESSends call summaries | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |