13 DIFFERENCES ยท 16 THE SAME
JustCall vs Zoom Phone
Last verified
SHORT ANSWER
JustCall and Zoom Phone both meet every requirement for 7 jobs we track, including auto attendant, virtual and international numbers and toll-free numbers. The biggest differences in the data: JustCall is accepted with conditions for i-gaming and Zoom Phone not accepted and native integrations: 10 native on JustCall against 5 native on Zoom Phone.
Both meet every requirement for
Choose JustCall if
- - You are in i-gaming: JustCall accepted with conditions, Zoom Phone not accepted under its usage policy.
- - You need breadth in native integrations: JustCall 10 native, Zoom Phone 5 native.
Differences 13
| Field | JustCall | Zoom Phone |
|---|---|---|
| COSTFree trial | Yes | Unknown |
| COSTMinimum users | 2 users | 1 user |
| FEATURESVoicemail to email with transcription | Not published by the vendor | Included |
| FEATURESSigns a HIPAA BAA | Unknown | Included |
| COMPLIANCEHIPAA BAA | Unknown | Yes |
| COMPLIANCESOC 2 Type II | Yes | Not published by the vendor |
| COMPLIANCEData residency | US | Unknown |
| COVERAGECountries with phone numbers | 70+ countries | 34 countries |
| INTEGRATIONSNative integrations | 10 native | 5 native |
| REVIEWSReview sentiment | Mixed | Unknown |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Accepted with conditions | Not accepted |
| ACCEPTANCELead generation | Accepted with conditions | Unknown |
The same on both 16
| Field | JustCall | Zoom Phone |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESNative CRM integration | Included | Included |
| FEATURESCall transcription | Included | Included |
| FEATURESSends call summaries | Included | Included |