8 DIFFERENCES ยท 16 THE SAME
Dialpad vs Quo
Last verified
SHORT ANSWER
Dialpad and Quo both meet every requirement for 6 jobs we track, including call forwarding, two-way business texting and toll-free numbers. The biggest differences in the data: HIPAA BAA: yes on Dialpad, higher plans only on Quo and toll-free numbers is included on Quo and add-on on Dialpad.
Both meet every requirement for
Choose Quo if
- - You need toll-free numbers: Quo lists it as included, Dialpad as add-on.
- - You need breadth in native integrations: Quo 10 native, Dialpad 6 native.
- - You weigh user reviews: reviews of Quo are mostly positive, of Dialpad mixed.
Reviews of Dialpad are mixed, with customer support the most common complaint; reviews of Quo are mostly positive, with customer support the most common complaint.
Differences 8
| Field | Dialpad | Quo |
|---|---|---|
| COSTTwo-way business texting: monthly cost at 5,000 messages/month | $75/mo | Unknown |
| FEATURESSigns a HIPAA BAA | Included | Higher tier (Business) |
| FEATURESToll-free numbers | Add-on | Included |
| COMPLIANCEHIPAA BAA | Yes | Higher plans only |
| COMPLIANCEData residency | US | Not published by the vendor |
| COVERAGECountries with phone numbers | Not published by the vendor | 2 countries |
| INTEGRATIONSNative integrations | 6 native | 10 native |
| REVIEWSReview sentiment | Mixed | Mostly positive |
The same on both 16
| Field | Dialpad | Quo |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $75/mo | $75/mo |
| COSTNumber porting: monthly cost at 10 numbers | $75/mo | $75/mo |
| COSTPricing model | Per user per month | Per user per month |
| COSTFree trial | Yes | Yes |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESRing several devices at once | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESShared team inbox for messages | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| COMPLIANCESOC 2 Type II | Yes | Yes |