15 DIFFERENCES ยท 7 THE SAME
JustCall vs RingCX
Last verified
SHORT ANSWER
JustCall and RingCX both meet every requirement for support call queues, IVR self-service and auto attendant. The biggest difference in the data: native integrations: 10 native on JustCall against 4 native on RingCX.
Both meet every requirement for
Differences 15
| Field | JustCall | RingCX |
|---|---|---|
| COSTSupport call queues: monthly cost at 25 users | Unknown | $1,625/mo |
| COSTIVR self-service: monthly cost at 10,000 minutes/month | Unknown | $325/mo |
| COSTAuto attendant: monthly cost at 25 users | Unknown | $1,625/mo |
| COSTFree trial | Yes | Not published by the vendor |
| COSTMinimum users | 2 users | Unknown |
| FEATURESBusiness-hours routing rules | Included | Unknown |
| FEATURESCall forwarding to any number | Included | Unknown |
| COMPLIANCESOC 2 Type II | Included | Not published by the vendor |
| COMPLIANCEData residency | US | Not published by the vendor |
| COVERAGECountries with phone numbers | 70+ countries | Unknown |
| INTEGRATIONSNative integrations | 10 native | 4 native |
| REVIEWSReview sentiment | Mixed | Unknown |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Accepted with conditions | Unknown |
| ACCEPTANCELead generation | Accepted with conditions | Unknown |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 7
| Field | JustCall | RingCX |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESCall queues | Included | Included |
| FEATURESNative CRM integration | Included | Included |
| FEATURESSkills-based routing | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESMulti-level IVR menus | Included | Included |
| FEATURESAuto attendant menu | Included | Included |