LIVE ANSWERING SERVICE · BY ABBY CONNECT
Abby Connect
Last verified
Not a fit when you need
No tracked use case scores below 50%.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
Passes every required check · 4
After-hours answering3/3#6 of 14AI receptionist4/4#5 of 36Live answering service4/4#3 of 9Overflow answering3/3#4 of 27True monthly cost
Includes add-ons required for AI receptionist (none required).
| Minutes/month | List price | Forced add-ons | Effective | vs median |
|---|---|---|---|---|
| 1,000 minutes/month | $164Starter | $0 | $164 | +198% |
| 5,000 minutes/month | $164Starter | $0 | $164 | -14% |
| 20,000 minutes/month | $164Starter | $0 | $164 | -34% |
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 11 other tracked products priced on minutes/month in the same currency. Full pricing breakdown
Price history
Starter plan, 1 recorded price
Reliability (90 days)
Incidents—
Uptime—
Checked—
Integrations
- Salesforce · native
- Hubspot · native
- Clio · native
- Google Calendar · native
- Calendly · native
- Microsoft Teams · native
- Slack · native
- Zapier · native
- Zoom · native
Compliance
HIPAA BAAUnknown
SOC 2 Type IIUnknown
PCI DSSUnknown
STIR/SHAKENUnknown
Data residencyUnknown
Acceptance by industry
No acceptance records.
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives
| Product | Overlap | Choose it instead if | 5,000 minutes/month | Compare |
|---|---|---|---|---|
| Ruby | 75% | Shares 2 use cases | $250 | Compare |
| Smith.ai | 75% | Shares 4 use cases | — | Compare |
| PATLive | 70% | Shares 4 use cases | — | Compare |
| AnswerConnect | 68% | 10 native integrations vs 9 | Custom quotePublic estimates: $350 to $575 per month (4 sources) | Compare |