5 DIFFERENCES ยท 11 THE SAME
8x8 vs Phone.com
Last verified
SHORT ANSWER
8x8 and Phone.com both meet every requirement for 7 jobs we track, including support call queues, auto attendant and call routing. On every row with values for both, they record the same result.
Both meet every requirement for
8x8 sells by custom quote, so its cost rows show no monthly total.
Differences 5
| Field | 8x8 | Phone.com |
|---|---|---|
| COSTBusiness phone system: monthly cost at 25 users | Custom quote | $375/mo |
| COSTSupport call queues: monthly cost at 25 users | Custom quote | $375/mo |
| COSTCall routing: monthly cost at 25 users | Custom quote | $375/mo |
| COSTPricing model | Custom quote | Per user per month |
| INTEGRATIONSNative integrations | 8 native | Unknown |
The same on both 11
| Field | 8x8 | Phone.com |
|---|---|---|
| FEATURESCall queues | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESAudio conference bridge | Included | Included |