Skip to content
Build my stack

12 DIFFERENCES ยท 5 THE SAME

GoTo Connect vs Twilio

Last verified

SHORT ANSWER

GoTo Connect and Twilio both meet every requirement for toll-free numbers and number porting. The biggest difference in the data: native integrations: 3 native on GoTo Connect against 1 native on Twilio.

Both meet every requirement for

Reviews of GoTo Connect are mostly negative, with billing and cancellation the most common complaint; reviews of Twilio are mostly negative, with customer support the most common complaint.

GoTo Connect sells by custom quote, so its cost rows show no monthly total and only third-party estimates are available on its pricing page.

Differences 12

FieldGoTo ConnectTwilio
COSTToll-free numbers: monthly cost at 2,000 minutes/monthCustom quote$16.60/mo
COSTNumber porting: monthly cost at 10 numbersCustom quote$10.20/mo
COSTPricing modelCustom quotePer message
COSTFree trialNot published by the vendorYes
COMPLIANCESOC 2 Type IINot published by the vendorIncluded
COMPLIANCEData residencyNot published by the vendorEU
INTEGRATIONSNative integrations3 native1 native
ACCEPTANCEFinanceAccepted with conditionsUnknown
ACCEPTANCEi-gamingAccepted with conditionsUnknown
ACCEPTANCELead generationAccepted with conditionsUnknown
ACCEPTANCENonprofitsAccepted with conditionsUnknown
ACCEPTANCEPolitical campaignsAccepted with conditionsUnknown

GoTo ConnectTwilio

Assumptions used: Average call length 3 minutes per call (stated assumption); Call volume when the page is not sized by calls 400 calls per month (stated assumption); Message volume when the page is not sized by messages 2,000 messages per month (stated assumption). How costs are computed

The same on both 5

FieldGoTo ConnectTwilio
FEATURESToll-free numbersIncludedIncluded
FEATURESCall forwarding to any numberIncludedIncluded
FEATURESNumber portingIncludedIncluded
COMPLIANCEHIPAA BAAIncludedIncluded
REVIEWSReview sentimentMostly negativeMostly negative