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12 DIFFERENCES ยท 18 THE SAME

Infobip vs Plivo

Last verified

Both meet every requirement for

Differences 12

FieldInfobipPlivo
COSTVirtual and international numbers: monthly cost at 10 numbersUnknown$13.80/mo
COSTToll-free numbers: monthly cost at 2,000 minutes/monthUnknown$15.40/mo
COSTBulk and A2P SMS: monthly cost at 100,000 messages/monthUnknown$13.80/mo
COSTPricing modelUnknownPer message
FEATURESContact lists and segmentsIncludedUnknown
FEATURESSIM swap checkIncludedUnknown
COMPLIANCEHIPAA BAAUnknownHigher tier (Enterprise)
COMPLIANCESOC 2 Type IIIncludedUnknown
COMPLIANCEData residencyEUUS, EU
COVERAGECountries with phone numbersNot published by the vendor5 countries
COVERAGECountries you can textNot published by the vendor37 countries
INTEGRATIONSNative integrations11 native8 native

Infobip (in review)Plivo

Assumptions used: Average call length 3 minutes per call (stated assumption); Call volume when the page is not sized by calls 400 calls per month (stated assumption); Message volume when the page is not sized by messages 2,000 messages per month (stated assumption). How costs are computed

The same on both 18

FieldInfobipPlivo
COSTFree trialYesYes
FEATURESMulti-level IVR menusIncludedIncluded
FEATURESSpeech recognition in IVRIncludedIncluded
FEATURESSends SMSIncludedIncluded
FEATURES10DLC brand and campaign registrationIncludedIncluded
FEATURESKeywords and automatic opt-outIncludedIncluded
FEATURESDelivery receiptsIncludedIncluded
FEATURESTwo-way textingIncludedIncluded
FEATURESSends MMS (images)IncludedIncluded
FEATURESSMS APIIncludedIncluded
FEATURESRCS business messagingIncludedIncluded
FEATURESNumber masking (proxy numbers)IncludedIncluded
FEATURESProgrammable voice APIIncludedIncluded
FEATURESNumber lookup and line typeIncludedIncluded
FEATURESLocal numbersIncludedIncluded
FEATURESInternational numbersIncludedIncluded
FEATURESCall forwarding to any numberIncludedIncluded
FEATURESToll-free numbersIncludedIncluded
Publication status: not indexed yet
  • Infobip fails the product gate