COMMUNICATIONS API (CPAAS) · SIP TRUNKING PROVIDER · VIRTUAL NUMBER PROVIDER · BY PLIVO
Plivo
Last verified
Best fit when you need
Not a fit when you need
PCI-safe phone payments: missing dtmf masking for card payments, take payments in ivr.
Two-way business texting: missing shared team inbox for messages, 10dlc brand and campaign registration.
SIP trunking for an existing PBX: missing works with your existing pbx, e911 service, number porting.
Appointment confirmation calls: missing outbound ivr calls, native crm integration.
Branded caller ID and CNAM: missing branded caller id (name and logo), outbound cnam registration.
Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.
Call forwarding: missing call forwarding to any number, ring several devices at once.
Call tracking and attribution: missing tracking number pools, dynamic number insertion, call attribution reports.
E911 for remote staff: missing e911 service, dynamic e911 location for remote staff.
HIPAA-compliant fax: missing encrypted online fax, signs a hipaa baa.
IoT and M2M connectivity: missing iot sims and data plans.
Number porting: missing number porting.
Outbound IVR and payment reminder calls: missing outbound ivr calls, take payments in ivr, calling-hours restrictions by recipient time zone.
Phone surveys: missing ivr surveys, outbound ivr calls.
Spam label and caller ID reputation: missing spam label monitoring and remediation, stir/shaken a attestation, outbound cnam registration.
TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.
Teams and Zoom calling: missing microsoft teams direct routing, zoom phone byoc.
Voice broadcasts and ringless voicemail: missing voice broadcast campaigns, ringless voicemail, do-not-call list management, consent capture and records.
Voice OTP and flash call: missing verification (otp) api, voice otp.
WhatsApp customer support: missing whatsapp business platform access, shared team inbox for messages.
WhatsApp marketing: missing whatsapp business platform access, whatsapp template messages, contact lists and segments.
Wholesale voice termination: missing wholesale termination routes, published international per-minute rates.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
Passes every required check · 5
Number lookup and validation1/1#6 of 9Number masking3/3#3 of 9Order and delivery notifications3/3#3 of 22RCS business messaging2/2#5 of 22SMS and voice APIs3/3#2 of 9Partial fit · 42
Appointment reminders3/4#14 of 22Bulk and A2P SMS3/4#4 of 22IVR self-service2/3#2 of 36MMS marketing2/3#13 of 22Payment reminders and text to pay2/3#2 of 22Second business number2/3#12 of 27Short codes2/3#12 of 22Virtual and international numbers2/3#13 of 31AI voice agents2/4#16 of 32Call transcription1/2#15 of 36Click-to-call and in-app calling1/2#5 of 22Email to SMS1/2#7 of 22International calling for business1/2#15 of 31Mass notifications2/4#4 of 22SMS chatbots1/2#13 of 22SMS marketing3/6#16 of 22SMS OTP and 2FA2/4#7 of 9SMS surveys1/2#10 of 22Toll-free numbers1/2#20 of 31Vanity numbers1/2#8 of 27PCI-safe phone payments1/3#1 of 22Two-way business texting1/3#20 of 37SIP trunking for an existing PBX1/4#11 of 15Appointment confirmation calls0/2#29 of 32Branded caller ID and CNAM0/2#12 of 25Call failover and redundancy0/2#24 of 31Call forwarding0/2#20 of 31Call tracking and attribution0/3#11 of 15E911 for remote staff0/2#23 of 26HIPAA-compliant fax0/2#10 of 13IoT and M2M connectivity0/1#6 of 9Number porting0/1#20 of 31Outbound IVR and payment reminder calls0/3#9 of 21Phone surveys0/2#6 of 21Spam label and caller ID reputation0/3#16 of 25TCPA, consent and 10DLC0/2#22 of 33Teams and Zoom calling0/2#22 of 26Voice broadcasts and ringless voicemail0/4#12 of 21Voice OTP and flash call0/2#8 of 9WhatsApp customer support0/2#28 of 37WhatsApp marketing0/3#21 of 24Wholesale voice termination0/2#8 of 10True monthly cost
Includes add-ons required for SMS and voice APIs (none required).
| Messages/month | List price | Forced add-ons | Effective | vs median |
|---|---|---|---|---|
| 1,000 messages/month | $7.70Long Codes | $0 | $7.70 | -73% |
| 10,000 messages/month | $77Long Codes | $0 | $77 | -7% |
| 100,000 messages/month | $770Long Codes | $0 | $770 | +93% |
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 11 other tracked products priced on messages/month in the same currency. Full pricing breakdown
Price history
Long Codes plan, 1 recorded price
Integrations
- Zapier · native
- N8n · native
- Pipedream · native
- Auth0 · native
- Engagebay · native
- Livekit · native
- Pipecat · native
- Microsoft Power Automate · native
Compliance
Acceptance by industry
No acceptance records.
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives