COMMUNICATIONS API (CPAAS) · BY TELESIGN
Telesign
Last verified
Best fit when you need
Not a fit when you need
Payment reminders and text to pay: missing payment links in texts, pci dss compliant.
Second business number: missing local numbers, mobile softphone app.
Short codes: missing dedicated or shared short codes, keywords and automatic opt-out.
Two-way business texting: missing shared team inbox for messages, 10dlc brand and campaign registration.
Virtual and international numbers: missing local numbers, call forwarding to any number.
WhatsApp marketing: missing whatsapp template messages, contact lists and segments.
Bulk and A2P SMS: missing 10dlc brand and campaign registration, delivery receipts, keywords and automatic opt-out.
Mass notifications: missing mass alerts across sms, voice and email, voice broadcast campaigns, delivery receipts.
SMS marketing: missing sends mms (images), keywords and automatic opt-out, contact lists and segments, scheduled and triggered messages, 10dlc brand and campaign registration.
AI voice agents: missing ai voice agent for outbound and inbound, transfers calls to staff, sends call summaries, native crm integration.
Appointment confirmation calls: missing outbound ivr calls, native crm integration.
Branded caller ID and CNAM: missing branded caller id (name and logo), outbound cnam registration.
Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.
Call forwarding: missing call forwarding to any number, ring several devices at once.
Call tracking and attribution: missing tracking number pools, dynamic number insertion, call attribution reports.
Call transcription: missing call transcription, sends call summaries.
Click-to-call and in-app calling: missing webrtc calling sdk, click-to-call web widget.
HIPAA-compliant fax: missing encrypted online fax, signs a hipaa baa.
IoT and M2M connectivity: missing iot sims and data plans.
IVR self-service: missing multi-level ivr menus, speech recognition in ivr, call queues.
MMS marketing: missing sends mms (images), contact lists and segments, keywords and automatic opt-out.
Number porting: missing number porting.
Outbound IVR and payment reminder calls: missing outbound ivr calls, take payments in ivr, calling-hours restrictions by recipient time zone.
PCI-safe phone payments: missing dtmf masking for card payments, pci dss compliant, take payments in ivr.
Phone surveys: missing ivr surveys, outbound ivr calls.
SIP trunking for an existing PBX: missing sip trunks, works with your existing pbx, e911 service, number porting.
Spam label and caller ID reputation: missing spam label monitoring and remediation, stir/shaken a attestation, outbound cnam registration.
TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.
Voice broadcasts and ringless voicemail: missing voice broadcast campaigns, ringless voicemail, do-not-call list management, consent capture and records.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
Passes every required check · 4
Number lookup and validation1/1#3 of 9Number masking3/3#2 of 9RCS business messaging2/2#2 of 22Voice OTP and flash call2/2#2 of 9Partial fit · 40
Order and delivery notifications2/3#6 of 22SMS and voice APIs2/3#4 of 9Appointment reminders2/4#17 of 22Email to SMS1/2#5 of 22International calling for business1/2#3 of 31SMS chatbots1/2#10 of 22SMS OTP and 2FA2/4#5 of 9SMS surveys1/2#8 of 22Toll-free numbers1/2#19 of 31Vanity numbers1/2#5 of 27WhatsApp customer support1/2#8 of 37Payment reminders and text to pay1/3#9 of 22Second business number1/3#20 of 27Short codes1/3#18 of 22Two-way business texting1/3#18 of 37Virtual and international numbers1/3#22 of 31WhatsApp marketing1/3#9 of 24Bulk and A2P SMS1/4#19 of 22Mass notifications1/4#9 of 22SMS marketing1/6#21 of 22AI voice agents0/4#31 of 32Appointment confirmation calls0/2#27 of 32Branded caller ID and CNAM0/2#13 of 25Call failover and redundancy0/2#9 of 31Call forwarding0/2#19 of 31Call tracking and attribution0/3#12 of 15Call transcription0/2#24 of 36Click-to-call and in-app calling0/2#9 of 22HIPAA-compliant fax0/2#9 of 13IoT and M2M connectivity0/1#4 of 9IVR self-service0/3#24 of 36MMS marketing0/3#19 of 22Number porting0/1#21 of 31Outbound IVR and payment reminder calls0/3#7 of 21PCI-safe phone payments0/3#12 of 22Phone surveys0/2#4 of 21SIP trunking for an existing PBX0/4#13 of 15Spam label and caller ID reputation0/3#17 of 25TCPA, consent and 10DLC0/2#19 of 33Voice broadcasts and ringless voicemail0/4#10 of 21True monthly cost
Includes add-ons required for Number lookup and validation (none required).
| Numbers | List price | Forced add-ons | Effective | vs median |
|---|---|---|---|---|
| 1 numbers | $1.50Toll-free number (TFN) | $0 | $1.50 | -85% |
| 10 numbers | $15Toll-free number (TFN) | $0 | $15 | -85% |
| 50 numbers | $75Toll-free number (TFN) | $0 | $75 | -85% |
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 1 other tracked products priced on numbers in the same currency. Full pricing breakdown
Price history
Toll-free number (TFN) plan, 1 recorded price
Reliability (90 days)
Integrations
None recorded.
Compliance
Acceptance by industry
| Industry | Status | Checked | Source |
|---|---|---|---|
| Political campaigns | Not Accepted | 2026-10-28 | Policy |
| Nonprofits | Not Accepted | 2026-10-28 | Policy |
| i-gaming | Not Accepted | 2026-10-28 | Policy |
| Finance | Not Accepted | 2026-10-28 | Policy |
| Education | Not Accepted | 2026-10-28 | Policy |
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives