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COMMUNICATIONS API (CPAAS) · SIP TRUNKING PROVIDER · VIRTUAL NUMBER PROVIDER · BY TELNYX

Telnyx

Last verified

Not a fit when you need

MMS marketing: missing contact lists and segments, keywords and automatic opt-out.

Second business number: missing mobile softphone app, two-way texting.

Two-way business texting: missing two-way texting, shared team inbox for messages.

WhatsApp marketing: missing whatsapp template messages, contact lists and segments.

AI voice agents: missing transfers calls to staff, sends call summaries, native crm integration.

Appointment reminders: missing scheduled and triggered messages, two-way texting, keywords and automatic opt-out.

Mass notifications: missing mass alerts across sms, voice and email, voice broadcast campaigns, delivery receipts.

Appointment confirmation calls: missing outbound ivr calls, native crm integration.

Call tracking and attribution: missing tracking number pools, dynamic number insertion, call attribution reports.

Email to SMS: missing email to sms gateway, two-way texting.

IVR self-service: missing multi-level ivr menus, speech recognition in ivr, call queues.

Outbound IVR and payment reminder calls: missing outbound ivr calls, take payments in ivr, calling-hours restrictions by recipient time zone.

Payment reminders and text to pay: missing payment links in texts, two-way texting, pci dss compliant.

PCI-safe phone payments: missing dtmf masking for card payments, pci dss compliant, take payments in ivr.

Phone surveys: missing ivr surveys, outbound ivr calls.

SMS chatbots: missing sms chatbot flows, two-way texting.

SMS surveys: missing sms surveys, two-way texting.

TCPA, consent and 10DLC: missing consent capture and records, do-not-call list management.

Voice broadcasts and ringless voicemail: missing voice broadcast campaigns, ringless voicemail, do-not-call list management, consent capture and records.

Wholesale voice termination: missing wholesale termination routes, published international per-minute rates.

Fit by use case

Required features passed for each job, plus rank among tracked products for that job.

True monthly cost

Includes add-ons required for Virtual and international numbers (none required).

Includes add-ons required for Virtual and international numbers
Messages/monthList priceForced add-onsEffectivevs median
1,000 messages/month$4US Long Code SMS Outbound$0$4-86%
10,000 messages/month$40US Long Code SMS Outbound$0$40-52%
100,000 messages/month$400US Long Code SMS Outbound$0$4000%

List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 11 other tracked products priced on messages/month in the same currency. Full pricing breakdown

Price history

US Long Code SMS Outbound plan, 1 recorded price

$0.004Oct 26Oct 26

Reliability (90 days)

25 incidents · longest 3990 min · 96.94% uptime

Estimated from published incidents (major and critical incident time). Checked 2026-10-28.

Status page

Integrations

  • Microsoft Teams · native
  • Zoom · native

Compliance

HIPAA BAAYes
SOC 2 Type IIYes
PCI DSSUnknown
STIR/SHAKENA
Data residencyUnknown

Acceptance by industry

No acceptance records.

Alternatives

Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives

ProductOverlapChoose it instead if10,000 messages/monthCompare
Bandwidth75%8 native integrations vs 2$40Compare
Twilio59%Shares 4 use cases$83Compare
Plivo57%8 native integrations vs 2$77Compare
DIDWW54%7 native integrations vs 2—Compare