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8 DIFFERENCES ยท 4 THE SAME

Microsoft Teams Phone vs Plivo

Last verified

SHORT ANSWER

Microsoft Teams Phone and Plivo both meet every requirement for call forwarding and toll-free numbers. The biggest differences in the data: Plivo costs 69% less for toll-free numbers at 2,000 minutes/month and Plivo costs 69% less for call forwarding at 2,000 minutes/month.

Both meet every requirement for

Choose Plivo if

  • - You want the lower cost for toll-free numbers at 2,000 minutes/month: $15.40 a month against $50.
  • - You want the lower cost for call forwarding at 2,000 minutes/month: $15.40 a month against $50.
  • - You need breadth in countries with phone numbers: Plivo 5 countries, Microsoft Teams Phone 3 countries.
  • - You need breadth in native integrations: Plivo 8 native, Microsoft Teams Phone 1 native.

Differences 8

FieldMicrosoft Teams PhonePlivo
COSTToll-free numbers: monthly cost at 2,000 minutes/month$50/mo$15.40/mo
COSTCall forwarding: monthly cost at 2,000 minutes/month$50/mo$15.40/mo
COSTPricing modelPer user per monthPer message
COMPLIANCEHIPAA BAAIncludedHigher tier (Enterprise)
COMPLIANCESOC 2 Type IIIncludedUnknown
COMPLIANCEData residencyAU, BR, CA, FR, DE, IN, IT, JP, NO, PL, QA, ZA, KR, SE, CH, AE, UKUS, EU
COVERAGECountries with phone numbers3 countries5 countries
INTEGRATIONSNative integrations1 native8 native

Microsoft Teams PhonePlivo

Assumptions used: Message volume when the page is not sized by messages 2,000 messages per month (stated assumption); Team size when the page is not sized by users 5 users (stated assumption). How costs are computed

The same on both 4

FieldMicrosoft Teams PhonePlivo
COSTFree trialYesYes
FEATURESCall forwarding to any numberIncludedIncluded
FEATURESRing several devices at onceIncludedIncluded
FEATURESToll-free numbersIncludedIncluded