15 DIFFERENCES ยท 14 THE SAME
net2phone vs Nextiva
Last verified
SHORT ANSWER
net2phone and Nextiva both meet every requirement for 6 jobs we track, including support call queues, auto attendant and second business number. The biggest differences in the data: net2phone costs 61% less for support call queues at 25 users and Nextiva costs 48% less for business phone system at 25 users.
Both meet every requirement for
Choose Nextiva if
- - You want the lower cost for business phone system at 25 users: $375 a month against $725.
- - You want the lower cost for auto attendant at 25 users: $375 a month against $725.
- - You need breadth in native integrations: Nextiva 6 native, net2phone 5 native.
Differences 15
| Field | net2phone | Nextiva |
|---|---|---|
| COSTBusiness phone system: monthly cost at 25 users | $725/mo | $375/mo |
| COSTSupport call queues: monthly cost at 25 users | $725/mo | $1,875/mo |
| COSTAuto attendant: monthly cost at 25 users | $725/mo | $375/mo |
| FEATURESBusiness-hours routing rules | Included | Unknown |
| FEATURESTwo-way texting | Included | Unknown |
| FEATURESSupports desk phones | Included | Add-on |
| COMPLIANCEHIPAA BAA | Included | Add-on |
| COMPLIANCESOC 2 Type II | Not published by the vendor | Included |
| COVERAGECountries with phone numbers | 50+ countries | Unknown |
| INTEGRATIONSNative integrations | 5 native | 6 native |
| REVIEWSReview sentiment | Unknown | Mostly positive |
| ACCEPTANCEFinance | Unknown | Accepted with conditions |
| ACCEPTANCENonprofits | Unknown | Accepted with conditions |
| ACCEPTANCEPolitical campaigns | Unknown | Accepted with conditions |
| ACCEPTANCERecruiting and staffing | Unknown | Accepted with conditions |
The same on both 14
| Field | net2phone | Nextiva |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| COSTFree trial | Yes | Yes |
| FEATURESCall queues | Included | Included |
| FEATURESNative CRM integration | Included | Included |
| FEATURESSkills-based routing | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESAudio conference bridge | Included | Included |
| FEATURESVideo meetings | Included | Included |