11 DIFFERENCES ยท 12 THE SAME
net2phone vs Phone.com
Last verified
SHORT ANSWER
net2phone and Phone.com both meet every requirement for 7 jobs we track, including support call queues, auto attendant and call routing. The biggest differences in the data: Phone.com costs 48% less for business phone system at 25 users and Phone.com costs 48% less for support call queues at 25 users.
Both meet every requirement for
Choose Phone.com if
- - You want the lower cost for business phone system at 25 users: $375 a month against $725.
- - You want the lower cost for support call queues at 25 users: $375 a month against $725.
- - You want the lower cost for call routing at 25 users: $375 a month against $725.
Differences 11
| Field | net2phone | Phone.com |
|---|---|---|
| COSTBusiness phone system: monthly cost at 25 users | $725/mo | $375/mo |
| COSTSupport call queues: monthly cost at 25 users | $725/mo | $375/mo |
| COSTCall routing: monthly cost at 25 users | $725/mo | $375/mo |
| COSTFree trial | Yes | Unknown |
| FEATURESNative CRM integration | Included | Unknown |
| FEATURESSkills-based routing | Included | Unknown |
| FEATURESRing several devices at once | Included | Unknown |
| FEATURESVideo meetings | Included | Unknown |
| COMPLIANCEHIPAA BAA | Included | Unknown |
| COVERAGECountries with phone numbers | 50+ countries | Unknown |
| INTEGRATIONSNative integrations | 5 native | Unknown |
The same on both 12
| Field | net2phone | Phone.com |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESCall queues | Included | Included |
| FEATURESCall recording | Included | Included |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESAudio conference bridge | Included | Included |