17 DIFFERENCES ยท 8 THE SAME
Nextiva vs Ooma Office
Last verified
SHORT ANSWER
Nextiva and Ooma Office both meet every requirement for 4 jobs we track, including auto attendant, second business number and business phone system. The biggest differences in the data: Nextiva costs 25% less for business phone system at 25 users and Nextiva costs 25% less for auto attendant at 25 users.
Both meet every requirement for
Choose Nextiva if
- - You want the lower cost for business phone system at 25 users: $375 a month against $499.
- - You want the lower cost for auto attendant at 25 users: $375 a month against $499.
- - You want the lower cost for second business number at 5 users: $75 a month against $99.75.
- - Nextiva includes voicemail to email with transcription in the base plan; on Ooma Office it is higher tier (Ooma Office Pro).
Reviews of Nextiva are mostly positive, with billing and cancellation the most common complaint; reviews of Ooma Office are mostly positive.
Differences 17
| Field | Nextiva | Ooma Office |
|---|---|---|
| COSTBusiness phone system: monthly cost at 25 users | $375/mo | $499/mo |
| COSTAuto attendant: monthly cost at 25 users | $375/mo | $499/mo |
| COSTSecond business number: monthly cost at 5 users | $75/mo | $99.75/mo |
| COSTFree trial | Yes | Not published by the vendor |
| FEATURESVoicemail to email with transcription | Included | Higher tier (Ooma Office Pro) |
| FEATURESTwo-way texting | Unknown | Included |
| FEATURESCall recording | Included | Higher tier (Ooma Office Pro) |
| FEATURESNative CRM integration | Included | Higher tier (Ooma Office Pro Plus) |
| FEATURESSupports desk phones | Add-on | Included |
| FEATURESVideo meetings | Included | Higher tier (Ooma Office Pro) |
| COMPLIANCEHIPAA BAA | Add-on | Not published by the vendor |
| COMPLIANCESOC 2 Type II | Included | Not published by the vendor |
| INTEGRATIONSNative integrations | 6 native | 5 native |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCENonprofits | Accepted with conditions | Unknown |
| ACCEPTANCEPolitical campaigns | Accepted with conditions | Unknown |
| ACCEPTANCERecruiting and staffing | Accepted with conditions | Unknown |
The same on both 8
| Field | Nextiva | Ooma Office |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESAudio conference bridge | Included | Included |
| REVIEWSReview sentiment | Mostly positive | Mostly positive |