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20 DIFFERENCES ยท 9 THE SAME

Nextiva vs Zadarma

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SHORT ANSWER

Nextiva and Zadarma both meet every requirement for 5 jobs we track, including support call queues, auto attendant and second business number. The biggest difference in the data: native integrations: 8 native on Zadarma against 6 native on Nextiva.

Both meet every requirement for

Differences 20

FieldNextivaZadarma
COSTBusiness phone system: monthly cost at 25 users$375/moUnknown
COSTSupport call queues: monthly cost at 25 users$1,875/moUnknown
COSTAuto attendant: monthly cost at 25 users$375/moUnknown
COSTPricing modelPer user per monthFlat monthly plans
COSTFree trialYesUnknown
FEATURESSkills-based routingIncludedUnknown
FEATURESVoicemail to email with transcriptionIncludedUnknown
FEATURESBusiness-hours routing rulesUnknownIncluded
FEATURESTwo-way textingUnknownIncluded
FEATURESSupports desk phonesAdd-onIncluded
FEATURESVideo meetingsIncludedUnknown
COMPLIANCEHIPAA BAAAdd-onNot published by the vendor
COMPLIANCESOC 2 Type IIIncludedNot published by the vendor
COVERAGECountries with phone numbersUnknown7 countries
INTEGRATIONSNative integrations6 native8 native
REVIEWSReview sentimentMostly positiveUnknown
ACCEPTANCEFinanceAccepted with conditionsUnknown
ACCEPTANCENonprofitsAccepted with conditionsUnknown
ACCEPTANCEPolitical campaignsAccepted with conditionsUnknown
ACCEPTANCERecruiting and staffingAccepted with conditionsUnknown

NextivaZadarma

The same on both 9

FieldNextivaZadarma
FEATURESCall queuesIncludedIncluded
FEATURESNative CRM integrationIncludedIncluded
FEATURESCall recordingIncludedIncluded
FEATURESAuto attendant menuIncludedIncluded
FEATURESCall forwarding to any numberIncludedIncluded
FEATURESLocal numbersIncludedIncluded
FEATURESMobile softphone appIncludedIncluded
FEATURESVoicemail boxesIncludedIncluded
FEATURESAudio conference bridgeIncludedIncluded