SIP TRUNKING PROVIDER · CLOUD PHONE SYSTEM (UCAAS) · VIRTUAL NUMBER PROVIDER · BY ZADARMA
Zadarma
Last verified
Not a fit when you need
Auto attendant: missing auto attendant menu, business-hours routing rules.
IVR self-service: missing speech recognition in ivr, call queues.
Second business number: missing local numbers, two-way texting.
AI receptionist: missing answers 24/7 including holidays, takes and delivers messages, sends call summaries.
Call routing: missing business-hours routing rules, skills-based routing, ring several devices at once.
SIP trunking for an existing PBX: missing sip trunks, works with your existing pbx, e911 service.
Support call queues: missing call queues, skills-based routing, real-time queue wallboards.
Call and speech analytics: missing call transcription, speech analytics, sentiment analysis.
Call failover and redundancy: missing automatic failover routing, geo-redundant data centers.
Call transcription: missing call transcription, sends call summaries.
E911 for remote staff: missing e911 service, dynamic e911 location for remote staff.
Missed-call text-back: missing missed-call text-back, two-way texting.
Paging and intercom: missing overhead and group paging, desk-to-desk intercom.
Teams and Zoom calling: missing microsoft teams direct routing, zoom phone byoc.
Texting from a landline or toll-free number: missing text-enables an existing landline, two-way texting, toll-free texting verification.
Two-way business texting: missing two-way texting, shared team inbox for messages, 10dlc brand and campaign registration.
Wholesale voice termination: missing wholesale termination routes, published international per-minute rates.
Fit by use case
Required features passed for each job, plus rank among tracked products for that job.
Passes every required check · 3
Conference calling1/1#6 of 17Number porting1/1#17 of 31Toll-free numbers2/2#17 of 31Partial fit · 25
Virtual and international numbers2/3#21 of 31Business phone system3/5#13 of 17Call forwarding1/2#17 of 31Call recording1/2#16 of 27International calling for business1/2#17 of 31Push-to-talk1/2#14 of 17Vanity numbers1/2#20 of 27Voicemail to email and transcription1/2#12 of 17Auto attendant1/3#15 of 27IVR self-service1/3#22 of 36Second business number1/3#23 of 27AI receptionist1/4#30 of 36Call routing1/4#20 of 27SIP trunking for an existing PBX1/4#12 of 15Support call queues1/4#22 of 27Call and speech analytics0/3#27 of 27Call failover and redundancy0/2#30 of 31Call transcription0/2#36 of 36E911 for remote staff0/2#26 of 26Missed-call text-back0/2#33 of 34Paging and intercom0/2#16 of 17Teams and Zoom calling0/2#26 of 26Texting from a landline or toll-free number0/3#27 of 28Two-way business texting0/3#36 of 37Wholesale voice termination0/2#10 of 10True monthly cost
Includes add-ons required for Toll-free numbers (none required).
| Users | List price | Forced add-ons | Effective | vs median |
|---|---|---|---|---|
| 5 users | — | — | — | — |
| 25 users | — | — | — | — |
| 100 users | — | — | — | — |
List price: cheapest plan at that volume, including any base fee and overage. Effective adds the forced add-ons. Median of 5 other tracked products priced on users in the same currency. Full pricing breakdown
Price history
Standard plan, 1 recorded price
Reliability (90 days)
Integrations
- Salesforce · native
- Zoho · native
- Hubspot · native
- Microsoft Teams · native
- Zendesk · native
- Freshdesk · native
- Dynamics 365 · native
- Shopify · native
Compliance
Acceptance by industry
No acceptance records.
Alternatives
Ranked by overlap on use-case fit (50%), tool type (30%) and price band (20%). Not by opinion. All alternatives
| Product | Overlap | Choose it instead if | 25 users | Compare |
|---|---|---|---|---|
| Ooma Office | 43% | Shares 2 use cases | — | Compare |
| DIDWW | 34% | Shares 2 use cases | — | Compare |
| Flowroute | 27% | Shares 2 use cases | — | Compare |
| Microsoft Teams Phone | 27% | Shares 2 use cases | — | Compare |