10 DIFFERENCES ยท 8 THE SAME
Ooma Office vs Phone.com
Last verified
SHORT ANSWER
Ooma Office and Phone.com both meet every requirement for 4 jobs we track, including auto attendant, number porting and business phone system. The biggest differences in the data: Phone.com costs 25% less for business phone system at 25 users and Phone.com costs 25% less for auto attendant at 25 users.
Both meet every requirement for
Choose Phone.com if
- - You want the lower cost for business phone system at 25 users: $375 a month against $499.
- - You want the lower cost for auto attendant at 25 users: $375 a month against $499.
- - You want the lower cost for number porting at 10 numbers: $75 a month against $99.75.
- - Phone.com includes voicemail to email with transcription in the base plan; on Ooma Office it is higher tier (Ooma Office Pro).
Differences 10
| Field | Ooma Office | Phone.com |
|---|---|---|
| COSTBusiness phone system: monthly cost at 25 users | $499/mo | $375/mo |
| COSTAuto attendant: monthly cost at 25 users | $499/mo | $375/mo |
| COSTNumber porting: monthly cost at 10 numbers | $99.75/mo | $75/mo |
| FEATURESVoicemail to email with transcription | Higher tier (Ooma Office Pro) | Included |
| FEATURESBusiness-hours routing rules | Not published by the vendor | Included |
| FEATURESCall recording | Higher tier (Ooma Office Pro) | Included |
| FEATURESNative CRM integration | Higher tier (Ooma Office Pro Plus) | Unknown |
| FEATURESVideo meetings | Higher tier (Ooma Office Pro) | Unknown |
| INTEGRATIONSNative integrations | 5 native | Unknown |
| REVIEWSReview sentiment | Mostly positive | Unknown |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 8
| Field | Ooma Office | Phone.com |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESAudio conference bridge | Included | Included |