10 DIFFERENCES ยท 4 THE SAME
Ooma Office vs Twilio
Last verified
SHORT ANSWER
Ooma Office and Twilio both meet every requirement for call forwarding, toll-free numbers and number porting. The biggest differences in the data: Twilio costs 90% less for number porting at 10 numbers and Twilio costs 83% less for toll-free numbers at 2,000 minutes/month.
Both meet every requirement for
Choose Ooma Office if
- - You need breadth in native integrations: Ooma Office 5 native, Twilio 1 native.
- - You weigh user reviews: reviews of Ooma Office are mostly positive, of Twilio mostly negative.
Choose Twilio if
- - You want the lower cost for number porting at 10 numbers: $10.20 a month against $99.75.
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $16.60 a month against $99.75.
- - You want the lower cost for call forwarding at 2,000 minutes/month: $16.60 a month against $99.75.
Reviews of Ooma Office are mostly positive; reviews of Twilio are mostly negative, with customer support the most common complaint.
Differences 10
| Field | Ooma Office | Twilio |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $99.75/mo | $16.60/mo |
| COSTNumber porting: monthly cost at 10 numbers | $99.75/mo | $10.20/mo |
| COSTCall forwarding: monthly cost at 2,000 minutes/month | $99.75/mo | $16.60/mo |
| COSTPricing model | Per user per month | Per message |
| COSTFree trial | Not published by the vendor | Yes |
| COMPLIANCEHIPAA BAA | Not published by the vendor | Included |
| COMPLIANCESOC 2 Type II | Not published by the vendor | Included |
| COMPLIANCEData residency | Not published by the vendor | EU |
| INTEGRATIONSNative integrations | 5 native | 1 native |
| REVIEWSReview sentiment | Mostly positive | Mostly negative |
Assumptions used: Average call length 3 minutes per call (stated assumption); Call volume when the page is not sized by calls 400 calls per month (stated assumption); Message volume when the page is not sized by messages 2,000 messages per month (stated assumption); Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 4
| Field | Ooma Office | Twilio |
|---|---|---|
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESRing several devices at once | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESNumber porting | Included | Included |