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11 DIFFERENCES ยท 11 THE SAME

Phone.com vs Zoom Phone

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SHORT ANSWER

Phone.com and Zoom Phone both meet every requirement for 7 jobs we track, including support call queues, auto attendant and call routing. On every row with values for both, they record the same result.

Both meet every requirement for

Differences 11

FieldPhone.comZoom Phone
COSTBusiness phone system: monthly cost at 25 users$375/moUnknown
COSTSupport call queues: monthly cost at 25 users$375/moUnknown
COSTCall routing: monthly cost at 25 users$375/moUnknown
COSTMinimum usersUnknown1 user
FEATURESNative CRM integrationUnknownIncluded
FEATURESAudio conference bridgeIncludedAdd-on
FEATURESVideo meetingsUnknownIncluded
COMPLIANCEHIPAA BAAUnknownIncluded
COVERAGECountries with phone numbersUnknown34 countries
INTEGRATIONSNative integrationsUnknown5 native
ACCEPTANCEi-gamingUnknownNot accepted

Phone.comZoom Phone

The same on both 11

FieldPhone.comZoom Phone
COSTPricing modelPer user per monthPer user per month
FEATURESCall queuesIncludedIncluded
FEATURESCall recordingIncludedIncluded
FEATURESAuto attendant menuIncludedIncluded
FEATURESVoicemail to email with transcriptionIncludedIncluded
FEATURESBusiness-hours routing rulesIncludedIncluded
FEATURESCall forwarding to any numberIncludedIncluded
FEATURESNumber portingIncludedIncluded
FEATURESVoicemail boxesIncludedIncluded
FEATURESMobile softphone appIncludedIncluded
FEATURESSupports desk phonesIncludedIncluded