Call handlingProperty management
Live answering service for property management
Last verified
· 9 Live answering service checkedYour calls per month
Costs and the recommended pick below update to this volume.
Best at 400 calls/month
Specialty Answering Service$2,929/mo
Live answering service · passes 3 of 3 required checks
9 tracked products of these tool types
Meets every requirement9Missing a requirement0Not enough public information0Industry constraints
Maintenance emergencies after hoursAll live answering service productsProperty management hubSHORT ANSWER
9 of the 9 live answering service products we track meet every requirement for live answering service in property management. At 400 calls/month, the lowest monthly cost among them is $2,929 (Specialty Answering Service), and the median is $2,950.
Who this is for
Businesses whose tool must cover these capabilities: live human agents; takes and delivers messages; transfers calls to staff.
Property management: Maintenance emergencies after hours.
Typical property management businesses here: residential and commercial managers.
What to check before buying
- Live human agents.
- Takes and delivers messages.
- Transfers calls to staff.
- HIPAA: vendor signs a business associate agreement before handling patient information, encrypt patient information in transit and control how long recordings and messages are kept.
How costs scale
Costs scale with calls per month. The lowest monthly cost among products that meet every requirement: $783 at 100, $2,929 at 400 and $6,839 at 1,000 calls/month.
2 products sell without a published plan price and are not in these figures.
What this job needs
Requiredproducts passing
Live human agents9/9
Takes and delivers messages9/9
Transfers calls to staff9/9
Depends on your situation
Triage scripts for urgent callsClinical or emergency triage
Signs a HIPAA BAAPatient calls
Bilingual (English and Spanish) answeringSpanish-speaking callers
Answers 24/7 including holidaysYou need answering outside business hours
Right column on Required: share of tracked products that pass the feature check (included or available as an add-on).
Which tool type, and when
9 qualifying products. Most also offer: Bilingual (English and Spanish) answering; Answers 24/7 including holidays.
No qualifying products tracked yet.
Products that pass every required check
Ranked by fit, then cost at 400 calls/month. 9 of 9 tracked products pass after industry filters. The others are listed below, under missing a requirement or not enough public information.
| # | Product | Fit | Cost scale | Monthly cost | Incidents (90d) | Customer setups |
|---|---|---|---|---|---|---|
| 1 | Specialty Answering ServiceLive answering service | 3/3 | $2,9292,500 Minute | — | 0 | |
| 2 | Smith.aiLive answering service | 3/3 | $2,950Pro | — | 0 | |
| 3 | PATLiveLive answering service | 3/3 | $3,5552,000 minutes | — | 0 | |
| 4 | Abby ConnectLive answering service | 3/3 | — | — | 0 | |
| 5 | AnswerConnectLive answering service | 3/3 | Custom quotePublic estimates: $350 per month (1 source) | — | 0 | |
| 6 | Davinci VirtualLive answering service | 3/3 | — | — | 0 | |
| 7 | MAP Communicationsin reviewLive answering service | 3/3 | — | — | 0 | |
| 8 | NexaLive answering service | 3/3 | Custom quote, no public estimates found | — | 0 | |
| 9 | RubyLive answering service | 3/3 | — | — | 0 |
Cost includes add-ons this job requires. Plans whose included allowance is exceeded count only when an overage price is published. Cost scale is logarithmic. Incidents from public status pages. Customers counted from recorded customer setups.
Assumptions used: Average answering-service call length 6 minutes per call (source). How costs are computed
Missing a requirement 0
The vendor states a required feature is not offered, or offers it only on a higher plan.
None.
Not enough public information 0
No requirement is known to fail, but at least one is not stated on the vendor's public pages. Unknown is not a failure.
None.