12 DIFFERENCES ยท 10 THE SAME
Aircall vs Bandwidth
Last verified
SHORT ANSWER
Aircall and Bandwidth both meet every requirement for 7 jobs we track, including IVR self-service, two-way business texting and virtual and international numbers. The biggest differences in the data: Bandwidth costs 100% less for AI voice agents at 5,000 minutes/month and Bandwidth costs 98% less for virtual and international numbers at 10 numbers.
Both meet every requirement for
Choose Bandwidth if
- - You want the lower cost for AI voice agents at 5,000 minutes/month: $0.30 a month against $150.
- - You want the lower cost for virtual and international numbers at 10 numbers: $3 a month against $150.
- - You want the lower cost for spam label and caller ID reputation at 50 numbers: $6.60 a month against $150.
- - Bandwidth includes spam label monitoring and remediation in the base plan; on Aircall it is add-on.
Differences 12
| Field | Aircall | Bandwidth |
|---|---|---|
| COSTVirtual and international numbers: monthly cost at 10 numbers | $150/mo | $3/mo |
| COSTAI voice agents: monthly cost at 5,000 minutes/month | $150/mo | $0.30/mo |
| COSTSpam label and caller ID reputation: monthly cost at 50 numbers | $150/mo | $6.60/mo |
| COSTPricing model | Per user per month | Per message |
| COSTFree trial | Yes | Unknown |
| FEATURESSpam label monitoring and remediation | Add-on | Included |
| FEATURESOutbound CNAM registration | Not published by the vendor | Included |
| COMPLIANCEHIPAA BAA | Unknown | Included |
| COMPLIANCEData residency | US, EU, AU | Not published by the vendor |
| COVERAGECountries with phone numbers | 38 countries | Not published by the vendor |
| INTEGRATIONSNative integrations | 7 native | 8 native |
| REVIEWSReview sentiment | Mostly negative | Unknown |
Assumptions used: Average call length 3 minutes per call (stated assumption); Call volume when the page is not sized by calls 400 calls per month (stated assumption); Phone numbers when the page is not sized by numbers 1 phone numbers (stated assumption); Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 10
| Field | Aircall | Bandwidth |
|---|---|---|
| FEATURESMulti-level IVR menus | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESAI voice agent for outbound and inbound | Included | Included |
| COMPLIANCESOC 2 Type II | Included | Included |