13 DIFFERENCES ยท 9 THE SAME
Aircall vs Telnyx
Last verified
SHORT ANSWER
Aircall and Telnyx both meet every requirement for 6 jobs we track, including two-way business texting, virtual and international numbers and toll-free numbers. The biggest differences in the data: Telnyx costs 95% less for virtual and international numbers at 10 numbers and Telnyx costs 95% less for AI voice agents at 5,000 minutes/month.
Both meet every requirement for
Choose Telnyx if
- - You want the lower cost for virtual and international numbers at 10 numbers: $8 a month against $150.
- - You want the lower cost for AI voice agents at 5,000 minutes/month: $8 a month against $150.
- - You want the lower cost for spam label and caller ID reputation at 50 numbers: $8 a month against $150.
- - Telnyx includes spam label monitoring and remediation in the base plan; on Aircall it is add-on.
Reviews of Aircall are mostly negative, with billing and cancellation the most common complaint; reviews of Telnyx are mostly positive, with customer support the most common complaint.
Differences 13
| Field | Aircall | Telnyx |
|---|---|---|
| COSTVirtual and international numbers: monthly cost at 10 numbers | $150/mo | $8/mo |
| COSTAI voice agents: monthly cost at 5,000 minutes/month | $150/mo | $8/mo |
| COSTSpam label and caller ID reputation: monthly cost at 50 numbers | $150/mo | $8/mo |
| COSTPricing model | Per user per month | Per message |
| COSTFree trial | Yes | Unknown |
| FEATURESSpam label monitoring and remediation | Add-on | Included |
| FEATURESSTIR/SHAKEN A attestation | Not published by the vendor | Included |
| FEATURESOutbound CNAM registration | Not published by the vendor | Included |
| COMPLIANCEHIPAA BAA | Unknown | Included |
| COMPLIANCEData residency | US, EU, AU | Unknown |
| COVERAGECountries with phone numbers | 38 countries | 130+ countries |
| INTEGRATIONSNative integrations | 7 native | 2 native |
| REVIEWSReview sentiment | Mostly negative | Mostly positive |
Assumptions used: Message volume when the page is not sized by messages 2,000 messages per month (stated assumption); Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 9
| Field | Aircall | Telnyx |
|---|---|---|
| FEATURESTwo-way texting | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESAI voice agent for outbound and inbound | Included | Included |
| COMPLIANCESOC 2 Type II | Included | Included |