12 DIFFERENCES · 12 THE SAME

Aircall vs Zoom Phone

Last verified 2026-10-28

SHORT ANSWER

Aircall and Zoom Phone both meet every requirement for 6 jobs we track, including auto attendant, virtual and international numbers and toll-free numbers. The biggest differences in the data: countries with phone numbers: 38 countries on Aircall against 34 countries on Zoom Phone and native integrations: 7 native on Aircall against 5 native on Zoom Phone.

Both meet every requirement for

Choose Aircall if

- You need breadth in countries with phone numbers: Aircall 38 countries, Zoom Phone 34 countries.
- You need breadth in native integrations: Aircall 7 native, Zoom Phone 5 native.

Differences 12

Field	Aircall	Zoom Phone
COSTVirtual and international numbers: monthly cost at 10 numbers	$150/mo	Unknown
COSTToll-free numbers: monthly cost at 2,000 minutes/month	$150/mo	Unknown
COSTAuto attendant: monthly cost at 25 users	$750/mo	Unknown
COSTFree trial	Yes	Unknown
COSTMinimum users	3 users	1 user
COMPLIANCEHIPAA BAA	Unknown	Yes
COMPLIANCESOC 2 Type II	Yes	Not published by the vendor
COMPLIANCEData residency	US, EU, AU	Unknown
COVERAGECountries with phone numbers	38 countries	34 countries
INTEGRATIONSNative integrations	7 native	5 native
REVIEWSReview sentiment	Mostly negative	Unknown
ACCEPTANCEi-gaming	Unknown	Not accepted

Aircall Zoom Phone

The same on both 12

Field	Aircall	Zoom Phone
COSTPricing model	Per user per month	Per user per month
FEATURESAuto attendant menu	Included	Included
FEATURESBusiness-hours routing rules	Included	Included
FEATURESCall forwarding to any number	Included	Included
FEATURESVoicemail to email with transcription	Included	Included
FEATURESLocal numbers	Included	Included
FEATURESInternational numbers	Included	Included
FEATURESToll-free numbers	Included	Included
FEATURESMobile softphone app	Included	Included
FEATURESTwo-way texting	Included	Included
FEATURESNumber porting	Included	Included
FEATURESVoicemail boxes	Included	Included