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8 DIFFERENCES ยท 7 THE SAME

Bandwidth vs Zoom Phone

Last verified

SHORT ANSWER

Bandwidth and Zoom Phone both meet every requirement for 4 jobs we track, including IVR self-service, virtual and international numbers and toll-free numbers. The biggest difference in the data: native integrations: 8 native on Bandwidth against 5 native on Zoom Phone.

Both meet every requirement for

Differences 8

FieldBandwidthZoom Phone
COSTVirtual and international numbers: monthly cost at 10 numbers$3/moUnknown
COSTToll-free numbers: monthly cost at 2,000 minutes/month$0.30/moUnknown
COSTIVR self-service: monthly cost at 10,000 minutes/month$0.30/moUnknown
COSTPricing modelPer messagePer user per month
COMPLIANCESOC 2 Type IIIncludedNot published by the vendor
COVERAGECountries with phone numbersNot published by the vendor34 countries
INTEGRATIONSNative integrations8 native5 native
ACCEPTANCEi-gamingUnknownNot accepted

BandwidthZoom Phone

Assumptions used: Phone numbers when the page is not sized by numbers 1 phone numbers (stated assumption). How costs are computed

The same on both 7

FieldBandwidthZoom Phone
FEATURESMulti-level IVR menusIncludedIncluded
FEATURESLocal numbersIncludedIncluded
FEATURESInternational numbersIncludedIncluded
FEATURESCall forwarding to any numberIncludedIncluded
FEATURESToll-free numbersIncludedIncluded
FEATURESNumber portingIncludedIncluded
COMPLIANCEHIPAA BAAIncludedIncluded