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10 DIFFERENCES ยท 5 THE SAME

Bird vs Intermedia Unite

Last verified

SHORT ANSWER

Bird and Intermedia Unite both meet every requirement for IVR self-service, toll-free numbers and number porting. The biggest differences in the data: Bird costs 100% less for toll-free numbers at 2,000 minutes/month and Bird costs 100% less for IVR self-service at 10,000 minutes/month.

Both meet every requirement for

Choose Bird if

  • - You want the lower cost for toll-free numbers at 2,000 minutes/month: $0.50 a month against $140.
  • - You want the lower cost for IVR self-service at 10,000 minutes/month: $0.50 a month against $140.
  • - You want the lower cost for number porting at 10 numbers: $5 a month against $140.
  • - Bird includes toll-free numbers in the base plan; on Intermedia Unite it is add-on.

Differences 10

FieldBirdIntermedia Unite
COSTToll-free numbers: monthly cost at 2,000 minutes/month$0.50/mo$140/mo
COSTIVR self-service: monthly cost at 10,000 minutes/month$0.50/mo$140/mo
COSTNumber porting: monthly cost at 10 numbers$5/mo$140/mo
COSTPricing modelPer messagePer user per month
FEATURESToll-free numbersIncludedAdd-on
COMPLIANCEHIPAA BAANot published by the vendorIncluded
INTEGRATIONSNative integrations6 native14 native
ACCEPTANCEFinanceAccepted with conditionsUnknown
ACCEPTANCEHealthcareAccepted with conditionsUnknown
ACCEPTANCELead generationAccepted with conditionsUnknown

BirdIntermedia Unite

Assumptions used: Phone numbers when the page is not sized by numbers 1 phone numbers (stated assumption); Team size when the page is not sized by users 5 users (stated assumption). How costs are computed

The same on both 5

FieldBirdIntermedia Unite
FEATURESMulti-level IVR menusIncludedIncluded
FEATURESNative CRM integrationIncludedIncluded
FEATURESCall forwarding to any numberIncludedIncluded
FEATURESNumber portingIncludedIncluded
COMPLIANCESOC 2 Type IIIncludedIncluded