10 DIFFERENCES ยท 8 THE SAME
Dialpad vs Telnyx
Last verified
SHORT ANSWER
Dialpad and Telnyx both meet every requirement for 4 jobs we track, including two-way business texting, virtual and international numbers and toll-free numbers. The biggest differences in the data: Telnyx costs 89% less for virtual and international numbers at 10 numbers and Telnyx costs 89% less for toll-free numbers at 2,000 minutes/month.
Both meet every requirement for
Choose Telnyx if
- - You want the lower cost for virtual and international numbers at 10 numbers: $8 a month against $75.
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $8 a month against $75.
- - You want the lower cost for number porting at 10 numbers: $8 a month against $75.
- - Telnyx includes toll-free numbers in the base plan; on Dialpad it is add-on.
Reviews of Dialpad are mixed, with customer support the most common complaint; reviews of Telnyx are mostly positive, with customer support the most common complaint.
Differences 10
| Field | Dialpad | Telnyx |
|---|---|---|
| COSTVirtual and international numbers: monthly cost at 10 numbers | $75/mo | $8/mo |
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $75/mo | $8/mo |
| COSTNumber porting: monthly cost at 10 numbers | $75/mo | $8/mo |
| COSTPricing model | Per user per month | Per message |
| COSTFree trial | Yes | Unknown |
| FEATURESToll-free numbers | Add-on | Included |
| COMPLIANCEData residency | US | Unknown |
| COVERAGECountries with phone numbers | Not published by the vendor | 130+ countries |
| INTEGRATIONSNative integrations | 6 native | 2 native |
| REVIEWSReview sentiment | Mixed | Mostly positive |
Assumptions used: Message volume when the page is not sized by messages 2,000 messages per month (stated assumption); Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 8
| Field | Dialpad | Telnyx |
|---|---|---|
| FEATURESTwo-way texting | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESNumber porting | Included | Included |
| COMPLIANCEHIPAA BAA | Included | Included |
| COMPLIANCESOC 2 Type II | Included | Included |