17 DIFFERENCES ยท 9 THE SAME
GoTo Connect vs Quo
Last verified
SHORT ANSWER
GoTo Connect and Quo both meet every requirement for 5 jobs we track, including call routing, toll-free numbers and second business number. The biggest differences in the data: native integrations: 10 native on Quo against 3 native on GoTo Connect and reviews are mostly positive for Quo and mostly negative for GoTo Connect.
Both meet every requirement for
Choose Quo if
- - You need breadth in native integrations: Quo 10 native, GoTo Connect 3 native.
- - You weigh user reviews: reviews of Quo are mostly positive, of GoTo Connect mostly negative.
Reviews of GoTo Connect are mostly negative, with billing and cancellation the most common complaint; reviews of Quo are mostly positive, with customer support the most common complaint.
GoTo Connect sells by custom quote, so its cost rows show no monthly total and only third-party estimates are available on its pricing page.
Differences 17
| Field | GoTo Connect | Quo |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | Custom quote | $75/mo |
| COSTCall routing: monthly cost at 25 users | Custom quote | $375/mo |
| COSTNumber porting: monthly cost at 10 numbers | Custom quote | $75/mo |
| COSTPricing model | Custom quote | Per user per month |
| COSTFree trial | Not published by the vendor | Yes |
| FEATURESSkills-based routing | Higher tier (Contact Center) | Not published by the vendor |
| FEATURESRing several devices at once | Unknown | Included |
| COMPLIANCEHIPAA BAA | Included | Higher tier (Business) |
| COMPLIANCESOC 2 Type II | Not published by the vendor | Included |
| COVERAGECountries with phone numbers | Unknown | 2 countries |
| INTEGRATIONSNative integrations | 3 native | 10 native |
| REVIEWSReview sentiment | Mostly negative | Mostly positive |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Accepted with conditions | Unknown |
| ACCEPTANCELead generation | Accepted with conditions | Unknown |
| ACCEPTANCENonprofits | Accepted with conditions | Unknown |
| ACCEPTANCEPolitical campaigns | Accepted with conditions | Unknown |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 9
| Field | GoTo Connect | Quo |
|---|---|---|
| FEATURESBusiness-hours routing rules | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESNumber porting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESVoicemail to email with transcription | Included | Included |