15 DIFFERENCES ยท 14 THE SAME
JustCall vs Plivo
Last verified
SHORT ANSWER
JustCall and Plivo both meet every requirement for 8 jobs we track, including IVR self-service, bulk and A2P SMS and two-way business texting. The biggest difference in the data: native integrations: 10 native on JustCall against 8 native on Plivo.
Both meet every requirement for
Differences 15
| Field | JustCall | Plivo |
|---|---|---|
| COSTVirtual and international numbers: monthly cost at 10 numbers | Unknown | $13.80/mo |
| COSTAI voice agents: monthly cost at 5,000 minutes/month | Unknown | $15.40/mo |
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | Unknown | $15.40/mo |
| COSTPricing model | Per user per month | Per message |
| FEATURESContact lists and segments | Included | Unknown |
| COMPLIANCEHIPAA BAA | Unknown | Higher tier (Enterprise) |
| COMPLIANCESOC 2 Type II | Included | Unknown |
| COMPLIANCEData residency | US | US, EU |
| COVERAGECountries with phone numbers | 70+ countries | 5 countries |
| COVERAGECountries you can text | 70+ countries | 37 countries |
| INTEGRATIONSNative integrations | 10 native | 8 native |
| REVIEWSReview sentiment | Mixed | Unknown |
| ACCEPTANCEFinance | Accepted with conditions | Unknown |
| ACCEPTANCEi-gaming | Accepted with conditions | Unknown |
| ACCEPTANCELead generation | Accepted with conditions | Unknown |
Assumptions used: Average call length 3 minutes per call (stated assumption); Call volume when the page is not sized by calls 400 calls per month (stated assumption); Message volume when the page is not sized by messages 2,000 messages per month (stated assumption). How costs are computed
The same on both 14
| Field | JustCall | Plivo |
|---|---|---|
| COSTFree trial | Yes | Yes |
| FEATURESMulti-level IVR menus | Included | Included |
| FEATURESSends SMS | Included | Included |
| FEATURES10DLC brand and campaign registration | Included | Included |
| FEATURESKeywords and automatic opt-out | Included | Included |
| FEATURESDelivery receipts | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESSends MMS (images) | Included | Included |
| FEATURESRCS business messaging | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESInternational numbers | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESAI voice agent for outbound and inbound | Included | Included |