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17 DIFFERENCES ยท 15 THE SAME

JustCall vs Telnyx

Last verified

SHORT ANSWER

JustCall and Telnyx both meet every requirement for 9 jobs we track, including bulk and A2P SMS, two-way business texting and MMS marketing. The biggest differences in the data: native integrations: 10 native on JustCall against 2 native on Telnyx and reviews are mostly positive for Telnyx and mixed for JustCall.

Both meet every requirement for

Reviews of JustCall are mixed, with customer support the most common complaint; reviews of Telnyx are mostly positive, with customer support the most common complaint.

Differences 17

FieldJustCallTelnyx
COSTVirtual and international numbers: monthly cost at 10 numbersUnknown$8/mo
COSTAI voice agents: monthly cost at 5,000 minutes/monthUnknown$8/mo
COSTSpam label and caller ID reputation: monthly cost at 50 numbersUnknown$8/mo
COSTPricing modelPer user per monthPer message
COSTFree trialYesUnknown
FEATURESContact lists and segmentsIncludedNot published by the vendor
FEATURESSTIR/SHAKEN A attestationNot published by the vendorIncluded
FEATURESOutbound CNAM registrationNot published by the vendorIncluded
COMPLIANCEHIPAA BAAUnknownIncluded
COMPLIANCEData residencyUSUnknown
COVERAGECountries with phone numbers70+ countries130+ countries
COVERAGECountries you can text70+ countriesNot published by the vendor
INTEGRATIONSNative integrations10 native2 native
REVIEWSReview sentimentMixedMostly positive
ACCEPTANCEFinanceAccepted with conditionsUnknown
ACCEPTANCEi-gamingAccepted with conditionsUnknown
ACCEPTANCELead generationAccepted with conditionsUnknown

JustCallTelnyx

Assumptions used: Message volume when the page is not sized by messages 2,000 messages per month (stated assumption). How costs are computed

The same on both 15

FieldJustCallTelnyx
FEATURESSends SMSIncludedIncluded
FEATURES10DLC brand and campaign registrationIncludedIncluded
FEATURESKeywords and automatic opt-outIncludedIncluded
FEATURESDelivery receiptsIncludedIncluded
FEATURESTwo-way textingIncludedIncluded
FEATURESSends MMS (images)IncludedIncluded
FEATURESRCS business messagingIncludedIncluded
FEATURESLocal numbersIncludedIncluded
FEATURESInternational numbersIncludedIncluded
FEATURESCall forwarding to any numberIncludedIncluded
FEATURESToll-free numbersIncludedIncluded
FEATURESNumber portingIncludedIncluded
FEATURESSpam label monitoring and remediationIncludedIncluded
FEATURESAI voice agent for outbound and inboundIncludedIncluded
COMPLIANCESOC 2 Type IIIncludedIncluded