12 DIFFERENCES ยท 13 THE SAME
Ooma Office vs RingCentral
Last verified
SHORT ANSWER
Ooma Office and RingCentral both meet every requirement for 7 jobs we track, including auto attendant, call forwarding and toll-free numbers. The biggest differences in the data: Ooma Office costs 0% less for toll-free numbers at 2,000 minutes/month and Ooma Office costs 0% less for business phone system at 25 users.
Both meet every requirement for
Choose Ooma Office if
- - You want the lower cost for toll-free numbers at 2,000 minutes/month: $99.75 a month against $100.
- - You want the lower cost for business phone system at 25 users: $499 a month against $500.
- - You want the lower cost for auto attendant at 25 users: $499 a month against $500.
- - You weigh user reviews: reviews of Ooma Office are mostly positive, of RingCentral mostly negative.
Reviews of Ooma Office are mostly positive; reviews of RingCentral are mostly negative, with customer support the most common complaint.
Differences 12
| Field | Ooma Office | RingCentral |
|---|---|---|
| COSTToll-free numbers: monthly cost at 2,000 minutes/month | $99.75/mo | $100/mo |
| COSTBusiness phone system: monthly cost at 25 users | $499/mo | $500/mo |
| COSTAuto attendant: monthly cost at 25 users | $499/mo | $500/mo |
| COSTFree trial | Not published by the vendor | Yes |
| FEATURESVoicemail to email with transcription | Higher tier (Ooma Office Pro) | Included |
| FEATURESCall recording | Higher tier (Ooma Office Pro) | Included |
| FEATURESNative CRM integration | Higher tier (Ooma Office Pro Plus) | Higher tier (Advanced) |
| FEATURESVideo meetings | Higher tier (Ooma Office Pro) | Included |
| COMPLIANCESOC 2 Type II | Not published by the vendor | Included |
| INTEGRATIONSNative integrations | 5 native | 11 native |
| REVIEWSReview sentiment | Mostly positive | Mostly negative |
| ACCEPTANCEBPO and call center operators | Unknown | Accepted with conditions |
Assumptions used: Team size when the page is not sized by users 5 users (stated assumption). How costs are computed
The same on both 13
| Field | Ooma Office | RingCentral |
|---|---|---|
| COSTPricing model | Per user per month | Per user per month |
| FEATURESAuto attendant menu | Included | Included |
| FEATURESCall forwarding to any number | Included | Included |
| FEATURESRing several devices at once | Included | Included |
| FEATURESToll-free numbers | Included | Included |
| FEATURESLocal numbers | Included | Included |
| FEATURESMobile softphone app | Included | Included |
| FEATURESTwo-way texting | Included | Included |
| FEATURESVoicemail boxes | Included | Included |
| FEATURESSupports desk phones | Included | Included |
| FEATURESAudio conference bridge | Included | Included |
| FEATURESOverhead and group paging | Included | Included |
| FEATURESDesk-to-desk intercom | Included | Included |